Help Lightning vs. Remote Desktop Manager: Which is Best?

Help Lightning vs. Remote Desktop Manager: Which is Best?

Help Lightning vs. Remote Desktop Manager Best Overall: Remote Desktop Manager

In our comparison of Help Lightning vs. Remote Desktop Manager, Remote Desktop Manager is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Help Lightning Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
7.7
Usability Score:
7.9
Company Size:Large Market
Platforms:
Remote Desktop Manager Quick Info
WH Score:
8.9
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.0
Company Size:Small Business, Mid Market
Platforms:

Pricing

Help Lightning Pricing
Price Range
Contact Us

* Vendor does not share prices.

Remote Desktop Manager Pricing
Free
Free
per user / per month
Team
Contact Us

Features

Help Lightning Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Session Pausing
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Screen Blanking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect
Remote Desktop Manager Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Session Pausing
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Screen Blanking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect

Pros & Cons

Help Lightning Pros & Cons
Pros
  • Accessible and no hardware required.
Cons
  • Adoption curve for seasoned technicians.
Remote Desktop Manager Pros & Cons
Pros
  • Manages multiple connections types.
Cons
  • User interface on macOS version lacks native feel (icons, dialogs, preferences).

Reviews

Help Lightning Reviews
Top Favorable Review
L
Leslie
Reviewed on Jul 2, 2021

Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.

Accessible and no hardware required

Adoption curve for seasoned technicians

Top Critical Review
L
Leslie
Reviewed on Jul 2, 2021

Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.

Accessible and no hardware required

Adoption curve for seasoned technicians

Remote Desktop Manager Reviews
Top Favorable Review
C
Christopher
Reviewed on Jul 2, 2021

Flexible remote connection management in several remote access standards. It could use a native integration with AnyDesk.

Manages multiple connections types.

AnyDesk native implementation would be an ideal addition.

Top Critical Review
R
Ronald
Reviewed on Jul 2, 2021

There is no need of having to remember multiple user/password combinations for remote machines, with Devolutions!

Doubles as a password manager for all connections. Ability to restore connections.

User interface on macOS version lacks native feel (icons, dialogs, preferences).

Alternatives

Help Lightning Alternatives
Remote Desktop Manager Alternatives
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Help Lightning vs. Remote Desktop Manager: Detailed Comparison

Help Lightning vs. Remote Desktop Manager Top Ratings & Reviews: Remote Desktop Manager

In our rating and review comparison of Help Lightning vs. Remote Desktop Manager, Remote Desktop Manager has 203 user reviews and Help Lightning has 22. The average star rating for Remote Desktop Manager is 4.92 while Help Lightning has an average rating of 4.45. Remote Desktop Manager has more positive reviews than Help Lightning. Comparing Help Lightning vs. Remote Desktop Manager reviews, Remote Desktop Manager has stronger overall reviews.

Help Lightning vs. Remote Desktop Manager Best Features & Functionality: Remote Desktop Manager

Help Lightning vs. Remote Desktop Manager both offer a strong set of features and functionality including Remote Support Features, Document Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Report Management, Data Migration, Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Third-Party Integrations, Cybersecurity Features. In our feature comparison of Help Lightning vs. Remote Desktop Manager, Remote Desktop Manager offers more of the most popular features and tools than Help Lightning.

Help Lightning vs. Remote Desktop Manager Best Pricing: Remote Desktop Manager

In our pricing comparison of Help Lightning vs. Remote Desktop Manager, Remote Desktop Manager's pricing starts at Free/month and is more affordable compared to Remote Desktop Manager's starting cost of Free/month.

Help Lightning vs. Remote Desktop Manager Best Usability: Remote Desktop Manager

Our comparison of Help Lightning vs. Remote Desktop Manager shows that Remote Desktop Manager scores higher in usability for meets requirements, learning curve, setup & support, quality of support, ease of admin. Help Lightning scores higher in ease of use, but Remote Desktop Manager has the best scores overall for system usability.

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