Gusto vs. TriNet: Which is Best? - Wheelhouse

Gusto vs. TriNet: Which is Best?

Gusto vs. TriNet Best Overall: Gusto

In our comparison of Gusto vs. TriNet, Gusto is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Gusto Quick Info
WH Score:
9.2
Pricing Score:
8.5
Feature Score:
8.2
Usability Score:
8.7
Company Size:All Sizes
Platforms:
TriNet Quick Info
WH Score:
8.2
Pricing Score:
7.4
Feature Score:
8.5
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Gusto Pricing
Simple
$6
per employee / per month
Plus
$12
per employee / per month
Premium
Contact Us
TriNet Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Gusto Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Employee Insurance
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management
TriNet Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Employee Insurance
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management

Pros & Cons

Gusto Pros & Cons
Pros
  • Using it is simple, and the incorporations with other systems e.g
  • QB, TurboTax, etc
  • are numerous.
Cons
  • The interface is difficult to use at times.
TriNet Pros & Cons
Pros
  • I have found that having Trinet handle all of our payroll, benefits, and taxes has been incredibly helpful
  • They have taken a lot off of our plate and given us more time to focus on other important aspects of running our business.
Cons
  • The only downside is that TriNet is such a big company, and sometimes it takes more than a day to get a response
  • We've had a few different representatives assigned to our company, so I'm guessing there might be high turnover.

Reviews

Gusto Reviews
Top Favorable Review
S
Stephen
Reviewed on Jul 2, 2021

Operating it is extremely simple, they have great client care, and its value for money is good.

Using it is simple, and the incorporations with other systems e.g. QB, TurboTax, etc. are numerous.

Small organizations find it quite pricey and client care response is slow.

Top Critical Review
R
Ruth
Reviewed on Jul 2, 2021

Simple entering of payroll, paying and monitoring. Payroll accounting is eased by collaboration with Xero and QB.

The interface is difficult to use at times

TriNet Reviews
Top Favorable Review
D
Denise
Reviewed on Jul 2, 2021

I highly recommend Trinet to other small business owners who are looking for help with their payroll, benefits, and taxes. Their customer support is top-notch and they are always available to answer any questions we may have. Overall, Trinet has helped us save time, money, and stress so we can focus on growing our business.

I have found that having Trinet handle all of our payroll, benefits, and taxes has been incredibly helpful. They have taken a lot off of our plate and given us more time to focus on other important aspects of running our business.

The only downside of using Trinet is the cost, but the benefits we receive more than make up for it. We have better insurance options, don't have to worry about dealing with payroll taxes, and have easy access to reporting.

Top Critical Review
J
Jeff
Reviewed on Jul 2, 2021

Using TriNet has made our lives easier when it comes to onboarding, terminations, payroll, benefits enrollment, W2 distribution, and I-9 forms. It's been really helpful to have everything in one place and managed by a reliable service.

I really appreciate how TriNet takes care of all our HR and Benefits needs, it gives me peace of mind. Also, their online chat function is super helpful! It's the quickest way to connect with a person who can help start a case or answer any questions I have.

The only downside is that TriNet is such a big company, and sometimes it takes more than a day to get a response. We've had a few different representatives assigned to our company, so I'm guessing there might be high turnover.

Alternatives

Gusto Alternatives
TriNet Alternatives
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Gusto vs. TriNet: Detailed Comparison

Gusto vs. TriNet Top Ratings & Reviews: Gusto

In our rating and review comparison of Gusto vs. TriNet, Gusto has 87 user reviews and TriNet has 6. The average star rating for Gusto is 4.52 while TriNet has an average rating of 3.5. Gusto has more positive reviews than TriNet. Comparing Gusto vs. TriNet reviews, Gusto has stronger overall reviews.

Gusto vs. TriNet Best Features & Functionality: TriNet

Gusto vs. TriNet both offer a strong set of features and functionality including Human Resources (HR) Features, Talent Management , Workforce Optimization, Learning Management System (LMS) Features, Course Management, Payroll Features, Attendance Management, Reporting & Analytics, Tax Management, Supported Tax Forms, Cash Flow Management, Expense Management, Clock-In/Clock-Out Options, Customizable Items, Report Management, Portal Types, Document Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Project Management Features, Conferencing Capabilities, Data Migration, Systems/Administrative, Sync/Refresh, Governance, Risk, & Compliance (GRC), Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service, Payment Options, Supported Devices/Hardware. In our feature comparison of Gusto vs. TriNet, TriNet offers more of the most popular features and tools than Gusto.

Gusto vs. TriNet Best Pricing: TriNet

In our pricing comparison of Gusto vs. TriNet, TriNet's pricing starts at N/A/month and is more affordable compared to TriNet's starting cost of N/A/month.

Gusto vs. TriNet Best Usability: Gusto

Our comparison of Gusto vs. TriNet shows that Gusto scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. TriNet scores higher in , but Gusto has the best scores overall for system usability.

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