Gusto vs. Paypro: Which is Best? - Wheelhouse

Gusto vs. Paypro: Which is Best?

Gusto vs. Paypro Best Overall: Gusto

In our comparison of Gusto vs. Paypro, Gusto is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Gusto Quick Info
WH Score:
9.2
Pricing Score:
8.5
Feature Score:
8.2
Usability Score:
8.7
Company Size:All Sizes
Platforms:
Paypro Quick Info
WH Score:
8.1
Pricing Score:
7.6
Feature Score:
7.5
Usability Score:
7.7
Company Size:All Sizes
Platforms:

Pricing

Gusto Pricing
Simple
$6
per employee / per month
Plus
$12
per employee / per month
Premium
Contact Us
Paypro Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Gusto Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Employee Insurance
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management
Paypro Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Employee Insurance
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management

Pros & Cons

Gusto Pros & Cons
Pros
  • Using it is simple, and the incorporations with other systems e.g
  • QB, TurboTax, etc
  • are numerous.
Cons
  • The interface is difficult to use at times.
Paypro Pros & Cons
Pros
  • Paypro Workforce Management has been an invaluable solution for our small business, particularly due to its ability to accommodate our complex reporting requirements
  • With fewer than 50 employees across seven states, Paypro has impressed us with its flexibility in creating tailored processes and reports that cater to our unique needs
  • The presence of dedicated customer service representatives has also been a pleasant surprise, as it's not always common for companies to provide such personalized support for businesses of our size.
Cons
  • The only drawback I have experienced is occasionally having difficulty reaching someone over the phone
  • However, I must commend the staff for their prompt responses and quick assistance when contacted through other means of communication.

Reviews

Gusto Reviews
Top Favorable Review
S
Stephen
Reviewed on Jul 2, 2021

Operating it is extremely simple, they have great client care, and its value for money is good.

Using it is simple, and the incorporations with other systems e.g. QB, TurboTax, etc. are numerous.

Small organizations find it quite pricey and client care response is slow.

Top Critical Review
R
Ruth
Reviewed on Jul 2, 2021

Simple entering of payroll, paying and monitoring. Payroll accounting is eased by collaboration with Xero and QB.

The interface is difficult to use at times

Paypro Reviews
Top Favorable Review
E
Elizabeth
Reviewed on Jul 2, 2021

Paypro Workforce Management has significantly reduced the time and effort required for important tasks like open enrollment and onboarding. By streamlining these processes, Paypro has not only saved us valuable time but also improved overall efficiency, allowing us to focus on other critical aspects of our business."

Paypro Workforce Management has been an invaluable solution for our small business, particularly due to its ability to accommodate our complex reporting requirements. With fewer than 50 employees across seven states, Paypro has impressed us with its flexibility in creating tailored processes and reports that cater to our unique needs. The presence of dedicated customer service representatives has also been a pleasant surprise, as it's not always common for companies to provide such personalized support for businesses of our size.

One area where I've encountered challenges is in requesting certain reporting changes or addressing errors that are not considered a priority by UKG, the parent company of Paypro. This has resulted in a lack of communication and delays in receiving regular updates, which can be frustrating.

Top Critical Review
J
Jake
Reviewed on Jul 2, 2021

Regenerate response

One of the standout features of Paypro Workforce Management is its efficiency in processing payroll. Compared to our previous company, I can now complete our payroll in less than half the time. The process is seamless and hassle-free. Moreover, whenever there is an issue, the Paypro team is always available to provide assistance and support.

The only drawback I have experienced is occasionally having difficulty reaching someone over the phone. However, I must commend the staff for their prompt responses and quick assistance when contacted through other means of communication.

Alternatives

Gusto Alternatives
Paypro Alternatives
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Gusto vs. Paypro: Detailed Comparison

Gusto vs. Paypro Top Ratings & Reviews: Paypro

In our rating and review comparison of Gusto vs. Paypro, Paypro has 11 user reviews and Gusto has 87. The average star rating for Paypro is 4.72 while Gusto has an average rating of 4.52. Paypro has more positive reviews than Gusto. Comparing Gusto vs. Paypro reviews, Paypro has stronger overall reviews.

Gusto vs. Paypro Best Features & Functionality: Gusto

Gusto vs. Paypro both offer a strong set of features and functionality including Human Resources (HR) Features, Talent Management , Workforce Optimization, Payroll Features, Attendance Management, Reporting & Analytics, Tax Management, Supported Tax Forms, Accounting Features, Cash Flow Management, Clock-In/Clock-Out Options, Customizable Items, Report Management, Portal Types, Document Management, Signature Management, Collaboration Tools, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Systems/Administrative, Sync/Refresh, Governance, Risk, & Compliance (GRC), Third-Party Integrations, Compliance Accreditations, After-Sales Service, Payment Options, Supported Devices/Hardware. In our feature comparison of Gusto vs. Paypro, Gusto offers more of the most popular features and tools than Paypro.

Gusto vs. Paypro Best Pricing: Paypro

In our pricing comparison of Gusto vs. Paypro, Paypro's pricing starts at N/A/month and is more affordable compared to Paypro's starting cost of N/A/month.

Gusto vs. Paypro Best Usability: Gusto

Our comparison of Gusto vs. Paypro shows that Gusto scores higher in usability for ease of use, meets requirements, learning curve, setup & support. Paypro scores higher in quality of support, ease of admin, but Gusto has the best scores overall for system usability.

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