Gusto vs. Justworks: Which is Best? - Wheelhouse

Gusto vs. Justworks: Which is Best?

Gusto vs. Justworks Best Overall: Gusto

In our comparison of Gusto vs. Justworks, Gusto is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Gusto Quick Info
WH Score:
9.2
Pricing Score:
8.5
Feature Score:
8.2
Usability Score:
8.7
Company Size:All Sizes
Platforms:
Justworks Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
7.3
Usability Score:
7.2
Company Size:All Sizes
Platforms:

Pricing

Gusto Pricing
Simple
$6
per employee / per month
Plus
$12
per employee / per month
Premium
Contact Us
Justworks Pricing
Basic
$49
per employee / per month
Plus
$89
per employee / per month

Features

Gusto Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Employee Insurance
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management
Justworks Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Employee Insurance
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management

Pros & Cons

Gusto Pros & Cons
Pros
  • Using it is simple, and the incorporations with other systems e.g
  • QB, TurboTax, etc
  • are numerous.
Cons
  • The interface is difficult to use at times.
Justworks Pros & Cons
Pros
  • Highly responsive support.
Cons
  • Some responses from the support team for certain instances are not helpful.

Reviews

Gusto Reviews
Top Favorable Review
S
Stephen
Reviewed on Jul 2, 2021

Operating it is extremely simple, they have great client care, and its value for money is good.

Using it is simple, and the incorporations with other systems e.g. QB, TurboTax, etc. are numerous.

Small organizations find it quite pricey and client care response is slow.

Top Critical Review
R
Ruth
Reviewed on Jul 2, 2021

Simple entering of payroll, paying and monitoring. Payroll accounting is eased by collaboration with Xero and QB.

The interface is difficult to use at times

Justworks Reviews
Top Favorable Review
M
Marc
Reviewed on Jul 2, 2021

For small firms, JustWorks offers an excellent payroll, benefits, and HR all-in-one software. Reps are on hand around-the-clock to assist with any problems, and the customer service is outstanding. Additionally simple and easy to follow is the setup procedure.

Highly responsive support

None

Top Critical Review
J
Jane
Reviewed on Jul 2, 2021

I have a very favorable overall view of the product. The crew helped me swiftly and effectively fix a FICA withholding issue, and they are highly professional and attentive.

Professional and responsive customer support,

Some responses from the support team for certain instances are not helpful

Alternatives

Gusto Alternatives
Justworks Alternatives
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Gusto vs. Justworks: Detailed Comparison

Gusto vs. Justworks Top Ratings & Reviews: Gusto

In our rating and review comparison of Gusto vs. Justworks, Gusto has 87 user reviews and Justworks has 16. The average star rating for Gusto is 4.52 while Justworks has an average rating of 4.5. Gusto has more positive reviews than Justworks. Comparing Gusto vs. Justworks reviews, Gusto has stronger overall reviews.

Gusto vs. Justworks Best Features & Functionality: Gusto

Gusto vs. Justworks both offer a strong set of features and functionality including Human Resources (HR) Features, Talent Management , Workforce Optimization, Payroll Features, Attendance Management, Reporting & Analytics, Tax Management, Supported Tax Forms, Accounting Features, Cash Flow Management, Clock-In/Clock-Out Options, Customizable Items, Report Management, Portal Types, Document Management, Signature Management, Collaboration Tools, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Systems/Administrative, Sync/Refresh, Governance, Risk, & Compliance (GRC), Third-Party Integrations, Compliance Accreditations, After-Sales Service, Payment Options, Supported Devices/Hardware. In our feature comparison of Gusto vs. Justworks, Gusto offers more of the most popular features and tools than Justworks.

Gusto vs. Justworks Best Pricing: Gusto

In our pricing comparison of Gusto vs. Justworks, Gusto's pricing starts at $6/month and is more affordable compared to Justworks's starting cost of $49/month.

Gusto vs. Justworks Best Usability: Gusto

Our comparison of Gusto vs. Justworks shows that Gusto scores higher in usability for ease of use, meets requirements, setup & support, quality of support. Justworks scores higher in learning curve, ease of admin, but Gusto has the best scores overall for system usability.

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