Eclipse vs. MicroMD: Which is Best? - Wheelhouse

Eclipse vs. MicroMD: Which is Best?

Eclipse vs. MicroMD Best Overall: MicroMD

In our comparison of Eclipse vs. MicroMD, MicroMD is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Eclipse Quick Info
WH Score:
8.4
Pricing Score:
8.1
Feature Score:
7.7
Usability Score:
7.9
Company Size:Mid Market, Large Market
Platforms:
MicroMD Quick Info
WH Score:
9.3
Pricing Score:
8.7
Feature Score:
9.1
Usability Score:
8.4
Company Size:Mid Market, Large Market
Platforms:

Pricing

Eclipse Pricing
Price Range
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* Vendor does not share prices.

MicroMD Pricing
Price Range
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* Vendor does not share prices.

Features

Eclipse Features
  • Electronic Medical Records (EMR)
  • Problem List
  • Treatment Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Electronic Prescription
  • Refills Processing
  • Send to Pharmacy
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Invoicing & Billing
  • Patient Analytics
  • Billing Reports
  • Role Based Access Control (RBAC)
MicroMD Features
  • Electronic Medical Records (EMR)
  • Problem List
  • Treatment Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Electronic Prescription
  • Refills Processing
  • Send to Pharmacy
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Invoicing & Billing
  • Patient Analytics
  • Billing Reports
  • Role Based Access Control (RBAC)

Pros & Cons

Eclipse Pros & Cons
Pros
  • The basic needs can be fulfilled.
Cons
  • The customer service is horrible
  • They don’t know how to resolve the issues accurately
  • The interface is outdated
  • It takes too long to log in
  • Unnecessary steps to perform any function
  • Patient ledger is very complicated and messy
  • Speed is very slow
  • Fee schedules are hard to organize
  • They say that they welcome suggestions but on sending suggestions
  • A very rude and unprofessional person answers you straight that means no.
MicroMD Pros & Cons
Pros
  • It is better than many other medical clinics or health provider support software or service
  • You can manage all your client-related information including billing, etc., from this system
  • It is not too expensive an option.
Cons
  • Connectivity problems due to internet downtime.

Reviews

Eclipse Reviews
Top Favorable Review
L
Leonardo
Reviewed on Jul 2, 2021

The basic needs can be fulfilled.

For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.

Top Critical Review
K
Kenneth
Reviewed on Jul 2, 2021

I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.

Claims can be sent easily, not expensive.

The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.

MicroMD Reviews
Top Favorable Review
L
Leslie
Reviewed on Jul 2, 2021

It is better than many other medical clinics or health provider support software or service. You can manage all your client-related information including billing, etc., from this system. It is not too expensive an option.

The web-based solution can be made more user-friendly. Some of the technical names are not exact, but recognizable.

Top Critical Review
W
Willie
Reviewed on Jul 2, 2021

Trying this software is worth it. For expert physicians and specialized support, it functions well.

Using it online is easy, has great client service-helpful.

Connectivity problems due to internet downtime.

Alternatives

Eclipse Alternatives
MicroMD Alternatives
9.0
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Eclipse vs. MicroMD: Detailed Comparison

Eclipse vs. MicroMD Top Ratings & Reviews: MicroMD

In our rating and review comparison of Eclipse vs. MicroMD, MicroMD has 11 user reviews and Eclipse has 27. The average star rating for MicroMD is 4.36 while Eclipse has an average rating of 4.14. MicroMD has more positive reviews than Eclipse. Comparing Eclipse vs. MicroMD reviews, MicroMD has stronger overall reviews.

Eclipse vs. MicroMD Best Features & Functionality: MicroMD

Eclipse vs. MicroMD both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Collaboration Tools, Document Management, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of Eclipse vs. MicroMD, MicroMD offers more of the most popular features and tools than Eclipse.

Eclipse vs. MicroMD Best Pricing: MicroMD

In our pricing comparison of Eclipse vs. MicroMD, MicroMD's pricing starts at N/A/month and is more affordable compared to MicroMD's starting cost of N/A/month.

Eclipse vs. MicroMD Best Usability: MicroMD

Our comparison of Eclipse vs. MicroMD shows that MicroMD scores higher in usability for meets requirements, setup & support. Eclipse scores higher in ease of use, learning curve, quality of support, ease of admin, but MicroMD has the best scores overall for system usability.

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