eClinicalWorks vs. iPatientCare: Which is Best?

eClinicalWorks vs. iPatientCare: Which is Best?

eClinicalWorks vs. iPatientCare Best Overall: eClinicalWorks

In our comparison of eClinicalWorks vs. iPatientCare, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

eClinicalWorks Quick Info
WH Score:
9.1
Pricing Score:
8.3
Feature Score:
9.1
Usability Score:
8.5
Company Size:All Sizes
Platforms:
iPatientCare Quick Info
WH Score:
8.0
Pricing Score:
7.7
Feature Score:
8.0
Usability Score:
8.2
Company Size:Mid Market, Large Market
Platforms:

Pricing

eClinicalWorks Pricing
EHR Only
$499
per user / per month
EHR with Practice Management
$599
per user / per month
iPatientCare Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

eClinicalWorks Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing
iPatientCare Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing

Pros & Cons

eClinicalWorks Pros & Cons
Pros
  • It is adaptable, dependable, using it is simple, it has additional features, and client support is good.
Cons
  • Terrible support-extremely slow response
  • Bugs are all over the software and very minimal processes (if any) were thought through.
iPatientCare Pros & Cons
Pros
  • It eases the payroll, offers our employees with a simple to use timecard and data portal that lets them view their pay stubs, hiring balances, and W-2s, hardly do you find mistakes in the system, has a very responsive and helpful client support team, W-2 forms are created automatically for us to mail out, ADP assists us to file taxes and employment reports thereby saving us plenty of time, RUN incorporates with ADP’s hiring services division enabling staff make alterations to their deferral percentages and investment choices directly via the Employee Access Hub
  • Finally, the HR411 aspect is helpful for fundamental HR questions more so when particular forms are required.
Cons
  • Since the product is heavily relied upon, it becomes a mechanical use of the software.

Reviews

eClinicalWorks Reviews
Top Favorable Review
A
Angela
Reviewed on Jul 2, 2021

It is adaptable, dependable, using it is simple, it has additional features, and client support is good

Very expensive.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.

It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.

Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.

iPatientCare Reviews
Top Favorable Review
C
Cecil
Reviewed on Jul 2, 2021

ADP RUN is helpful and cost-effective, it’s a time saver, it functions as anticipated almost every time without any downtime, the client service team is extremely great as is incorporation with other hiring services, it’s powerful and it provides many diverse and helpful aspects.

It eases the payroll, offers our employees with a simple to use timecard and data portal that lets them view their pay stubs, hiring balances, and W-2s, hardly do you find mistakes in the system, has a very responsive and helpful client support team, W-2 forms are created automatically for us to mail out, ADP assists us to file taxes and employment reports thereby saving us plenty of time, RUN incorporates with ADP’s hiring services division enabling staff make alterations to their deferral percentages and investment choices directly via the Employee Access Hub. Finally, the HR411 aspect is helpful for fundamental HR questions more so when particular forms are required.

The Employee Access Hub frequently bugs and hinders a few staff from accessing their accounts, ADP has a tendency of having random sales staff reach out from time to time to try upsells instead of a committed account administrator.

Top Critical Review
D
Dustin
Reviewed on Jul 2, 2021

It links numerous places of healthcare and offered the range of assistance for the organization.

Since the product is heavily relied upon, it becomes a mechanical use of the software.

Alternatives

eClinicalWorks Alternatives
iPatientCare Alternatives
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eClinicalWorks vs. iPatientCare: Detailed Comparison

eClinicalWorks vs. iPatientCare Top Ratings & Reviews: iPatientCare

In our rating and review comparison of eClinicalWorks vs. iPatientCare, iPatientCare has 2 user reviews and eClinicalWorks has 68. The average star rating for iPatientCare is 5 while eClinicalWorks has an average rating of 3.42. iPatientCare has more positive reviews than eClinicalWorks. Comparing eClinicalWorks vs. iPatientCare reviews, iPatientCare has stronger overall reviews.

eClinicalWorks vs. iPatientCare Best Features & Functionality: eClinicalWorks

eClinicalWorks vs. iPatientCare both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of eClinicalWorks vs. iPatientCare, eClinicalWorks offers more of the most popular features and tools than iPatientCare.

eClinicalWorks vs. iPatientCare Best Pricing: iPatientCare

In our pricing comparison of eClinicalWorks vs. iPatientCare, iPatientCare's pricing starts at N/A/month and is more affordable compared to iPatientCare's starting cost of N/A/month.

eClinicalWorks vs. iPatientCare Best Usability: eClinicalWorks

Our comparison of eClinicalWorks vs. iPatientCare shows that eClinicalWorks scores higher in usability for meets requirements, learning curve, setup & support, quality of support, ease of admin. iPatientCare scores higher in ease of use, but eClinicalWorks has the best scores overall for system usability.

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