In our comparison of DUXware vs. DrChrono, DUXware is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
Charges can be entered quickly and easily, and claims can be instantly posted and billed. I've been quite happy with the program.
Quick, easy to use and claim management
None
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
I have the peace of mind knowing that I can always get in touch with someone who will listen to my concerns and take action.
Great customer support
None
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
Charges can be entered quickly and easily, and claims can be instantly posted and billed. I've been quite happy with the program.
Quick, easy to use and claim management
None
I have the peace of mind knowing that I can always get in touch with someone who will listen to my concerns and take action.
Great customer support
None
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
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In our rating and review comparison of DUXware vs. DrChrono, DUXware has 9 user reviews and DrChrono has 39. The average star rating for DUXware is 5 while DrChrono has an average rating of 3.25. DUXware has more positive reviews than DrChrono. Comparing DUXware vs. DrChrono reviews, DUXware has stronger overall reviews.
DUXware vs. DrChrono both offer a strong set of features and functionality including Medical Practice Management Features, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Data Migration, Reporting & Analytics, Identity and Access Management (IAM), Cybersecurity Features, Compliance Accreditations, After-Sales Service. In our feature comparison of DUXware vs. DrChrono, DUXware offers more of the most popular features and tools than DrChrono.
In our pricing comparison of DUXware vs. DrChrono, DrChrono's pricing starts at 0/month and is more affordable compared to DrChrono's starting cost of 0/month.
Our comparison of DUXware vs. DrChrono shows that DUXware scores higher in usability for setup & support. DrChrono scores higher in ease of use, meets requirements, learning curve, quality of support, ease of admin, but DUXware has the best scores overall for system usability.
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