DrChrono vs. MedicsPremier: Which is Best? - Wheelhouse

DrChrono vs. MedicsPremier: Which is Best?

DrChrono vs. MedicsPremier Best Overall: MedicsPremier

In our comparison of DrChrono vs. MedicsPremier, MedicsPremier is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

DrChrono Quick Info
WH Score:
8.4
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.6
Company Size:Mid Market, Large Market
Platforms:
MedicsPremier Quick Info
WH Score:
8.9
Pricing Score:
8.6
Feature Score:
8.7
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

DrChrono Pricing
Price Range
Contact Us

* Vendor does not share prices.

MedicsPremier Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

DrChrono Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
MedicsPremier Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering

Pros & Cons

DrChrono Pros & Cons
Pros
  • I didn't find any specific aspect of this practice management software that stood out positively for me
  • I have experience with multiple practice management software options.
Cons
  • Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users
  • For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes
  • Appointments have also failed to save correctly, and note loading times have been unacceptably long
  • Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification
  • Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
MedicsPremier Pros & Cons
Pros
  • Learning it is simple, it eases scheduling, and it is a modest system.
Cons
  • Reports are inaccurate,lack of communication and reminders don’t work
  • They hardly admit that we do have any issues.

Reviews

DrChrono Reviews
Top Favorable Review
J
Jody
Reviewed on Jul 2, 2021

Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago

I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.

The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.

The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.

Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.

MedicsPremier Reviews
Top Favorable Review
B
Bruce
Reviewed on Jul 2, 2021

Great experience generally.

Learning it is simple, it eases scheduling, and it is a modest system.

Losing new data is possible if you’re not careful during combination of patient details.

Top Critical Review
V
Victoria
Reviewed on Jul 2, 2021

BEWARE. Don’t use it.

I didn’t see any pros except the price.

Reports are inaccurate,lack of communication and reminders don’t work. They hardly admit that we do have any issues.

Alternatives

DrChrono Alternatives
MedicsPremier Alternatives
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DrChrono vs. MedicsPremier: Detailed Comparison

DrChrono vs. MedicsPremier Top Ratings & Reviews: MedicsPremier

In our rating and review comparison of DrChrono vs. MedicsPremier, MedicsPremier has 28 user reviews and DrChrono has 39. The average star rating for MedicsPremier is 4.42 while DrChrono has an average rating of 3.25. MedicsPremier has more positive reviews than DrChrono. Comparing DrChrono vs. MedicsPremier reviews, MedicsPremier has stronger overall reviews.

DrChrono vs. MedicsPremier Best Features & Functionality: MedicsPremier

DrChrono vs. MedicsPremier both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Data Management, Data Migration, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of DrChrono vs. MedicsPremier, MedicsPremier offers more of the most popular features and tools than DrChrono.

DrChrono vs. MedicsPremier Best Pricing: MedicsPremier

In our pricing comparison of DrChrono vs. MedicsPremier, MedicsPremier's pricing starts at 0/month and is more affordable compared to MedicsPremier's starting cost of 0/month.

DrChrono vs. MedicsPremier Best Usability: MedicsPremier

Our comparison of DrChrono vs. MedicsPremier shows that MedicsPremier scores higher in usability for quality of support. DrChrono scores higher in ease of use, meets requirements, learning curve, setup & support, ease of admin, but MedicsPremier has the best scores overall for system usability.

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