In our comparison of DrChrono vs. Epic, Epic is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
The enhanced features for research in this system (e.g. the ability to get to records from other agencies which wok with EPIC) are the reason why we’re continuously using it. Regarding research, invoicing and compliance, this software has been of great help.
The features that improve the ability to perform research in an educational hospital are present in EPIC. To make sure that the right fees are passed to the research study/insurance, there are methods to generate lists of patients, monitor billing, and get tailored alerts. Running reports after determining and monitoring participation and advancement of research is simple.
Some research aspects are non-intuitive. Picking up a few back end reporting systems takes time due to the learning curve present.
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
Epic Care has a relevant interface suited for the clinical environment and a set up that is rather simple with the new layout with tab sections for the clinician. It coordinates the work and keeps continuity in the facility. Also, it helps to find out how much work still needs to be completed. It is also an important development that our institution is employing a new version which would create a flawless evenness between outpatient and inpatient.
There are no cons as such but a suggestion that EPIC should develop new ways that clinicians can come out with that would help them showcase their own unique skills based on their specialty. It may look difficult in the beginning. But, this way there will be an improvement in clinical efficiency.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
The enhanced features for research in this system (e.g. the ability to get to records from other agencies which wok with EPIC) are the reason why we’re continuously using it. Regarding research, invoicing and compliance, this software has been of great help.
The features that improve the ability to perform research in an educational hospital are present in EPIC. To make sure that the right fees are passed to the research study/insurance, there are methods to generate lists of patients, monitor billing, and get tailored alerts. Running reports after determining and monitoring participation and advancement of research is simple.
Some research aspects are non-intuitive. Picking up a few back end reporting systems takes time due to the learning curve present.
Epic Care has a relevant interface suited for the clinical environment and a set up that is rather simple with the new layout with tab sections for the clinician. It coordinates the work and keeps continuity in the facility. Also, it helps to find out how much work still needs to be completed. It is also an important development that our institution is employing a new version which would create a flawless evenness between outpatient and inpatient.
There are no cons as such but a suggestion that EPIC should develop new ways that clinicians can come out with that would help them showcase their own unique skills based on their specialty. It may look difficult in the beginning. But, this way there will be an improvement in clinical efficiency.
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In our rating and review comparison of DrChrono vs. Epic, Epic has 75 user reviews and DrChrono has 39. The average star rating for Epic is 4.49 while DrChrono has an average rating of 3.25. Epic has more positive reviews than DrChrono. Comparing DrChrono vs. Epic reviews, Epic has stronger overall reviews.
DrChrono vs. Epic both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Document Management, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of DrChrono vs. Epic, Epic offers more of the most popular features and tools than DrChrono.
In our pricing comparison of DrChrono vs. Epic, Epic's pricing starts at N/A/month and is more affordable compared to Epic's starting cost of N/A/month.
Our comparison of DrChrono vs. Epic shows that Epic scores higher in usability for learning curve, quality of support. DrChrono scores higher in ease of use, meets requirements, setup & support, ease of admin, but Epic has the best scores overall for system usability.
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