In our comparison of ConnectWise Control Support vs. JumpCloud, ConnectWise Control Support is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Since adopting ConnectWise ScreenConnect, we have experienced positive outcomes. The software's tools function exceptionally well in keeping our users satisfied with the support they receive. This platform has enabled our company to approach problem-solving more effectively, particularly when addressing the issues faced by our most engaged customers.
ConnectWise ScreenConnect stands out as a remarkable program due to its ability to cater to a wide range of user demands through its robust support system. Its primary function is to efficiently share information and deliver concrete results through help desk assistance or collaborative feedback. One of the standout features of ConnectWise Control is its fluid and intuitive interface, which greatly enhances the user experience.
While ConnectWise ScreenConnect offers great value, the price point is somewhat high. Although there are promotional subscription offers available, it's worth noting that the pricing tends to increase significantly by over 100% once the promotional period expires.
Jump cloud has helped reduce our overall costs as there is no need for on-site hardware to provide our services. Managing a large number of computers has now been made simpler and efficient.
Budget-friendly pricing, no on-site hardware required, easy to use
None
ConnectWise ScreenConnect effectively solves the problem of remotely accessing computers when physical presence is not possible or practical. With nine branches in your company and only a few IT employees, ConnectWise ScreenConnect allows your IT staff to gain access to computers in different locations without the need to be physically present. This capability has significantly benefited your company by resolving numerous IT-related issues across all branches without the need for costly and time-consuming travel. ConnectWise ScreenConnect has streamlined IT support, enabling efficient problem-solving across multiple locations, thus improving overall productivity and reducing expenses.
ConnectWise ScreenConnect provides a convenient and straightforward method to access another user's PC when they encounter issues they can't resolve on their own. It grants administrator access, allowing for efficient troubleshooting and problem-solving as long as the administrator password is available. This feature greatly simplifies the process of assisting users remotely.
One drawback of ConnectWise ScreenConnect is that sometimes it may experience random disconnections if the Wi-Fi connectivity is not stable. Reconnecting can be challenging initially after such a disconnection occurs. In some cases, ending the session completely and re-inviting the user becomes necessary to establish a new connection.
By automating password policy changes and providing group-based access management, JumpCloud has simplified my IT management chores and saved me time and money. I've had no problems with the platform, and I like how well it manages user access privileges.
Automates tasks, saving time and improving cost-effectiveness
None
Since adopting ConnectWise ScreenConnect, we have experienced positive outcomes. The software's tools function exceptionally well in keeping our users satisfied with the support they receive. This platform has enabled our company to approach problem-solving more effectively, particularly when addressing the issues faced by our most engaged customers.
ConnectWise ScreenConnect stands out as a remarkable program due to its ability to cater to a wide range of user demands through its robust support system. Its primary function is to efficiently share information and deliver concrete results through help desk assistance or collaborative feedback. One of the standout features of ConnectWise Control is its fluid and intuitive interface, which greatly enhances the user experience.
While ConnectWise ScreenConnect offers great value, the price point is somewhat high. Although there are promotional subscription offers available, it's worth noting that the pricing tends to increase significantly by over 100% once the promotional period expires.
ConnectWise ScreenConnect effectively solves the problem of remotely accessing computers when physical presence is not possible or practical. With nine branches in your company and only a few IT employees, ConnectWise ScreenConnect allows your IT staff to gain access to computers in different locations without the need to be physically present. This capability has significantly benefited your company by resolving numerous IT-related issues across all branches without the need for costly and time-consuming travel. ConnectWise ScreenConnect has streamlined IT support, enabling efficient problem-solving across multiple locations, thus improving overall productivity and reducing expenses.
ConnectWise ScreenConnect provides a convenient and straightforward method to access another user's PC when they encounter issues they can't resolve on their own. It grants administrator access, allowing for efficient troubleshooting and problem-solving as long as the administrator password is available. This feature greatly simplifies the process of assisting users remotely.
One drawback of ConnectWise ScreenConnect is that sometimes it may experience random disconnections if the Wi-Fi connectivity is not stable. Reconnecting can be challenging initially after such a disconnection occurs. In some cases, ending the session completely and re-inviting the user becomes necessary to establish a new connection.
Jump cloud has helped reduce our overall costs as there is no need for on-site hardware to provide our services. Managing a large number of computers has now been made simpler and efficient.
Budget-friendly pricing, no on-site hardware required, easy to use
None
By automating password policy changes and providing group-based access management, JumpCloud has simplified my IT management chores and saved me time and money. I've had no problems with the platform, and I like how well it manages user access privileges.
Automates tasks, saving time and improving cost-effectiveness
None
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In our rating and review comparison of ConnectWise Control Support vs. JumpCloud, JumpCloud has 8 user reviews and ConnectWise Control Support has 37. The average star rating for JumpCloud is 4.5 while ConnectWise Control Support has an average rating of 4.45. JumpCloud has more positive reviews than ConnectWise Control Support. Comparing ConnectWise Control Support vs. JumpCloud reviews, JumpCloud has stronger overall reviews.
ConnectWise Control Support vs. JumpCloud both offer a strong set of features and functionality including Remote Support Features, Device Management, Collaboration Tools, Document Management, Reporting & Analytics, Recording , Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Password Management, Contact Management, After-Sales Service. In our feature comparison of ConnectWise Control Support vs. JumpCloud, JumpCloud offers more of the most popular features and tools than ConnectWise Control Support.
In our pricing comparison of ConnectWise Control Support vs. JumpCloud, JumpCloud's pricing starts at $2/month and is more affordable compared to ConnectWise Control Support's starting cost of $27/month.
Our comparison of ConnectWise Control Support vs. JumpCloud shows that JumpCloud scores higher in usability for ease of use, meets requirements, ease of admin. ConnectWise Control Support scores higher in learning curve, setup & support, quality of support, but JumpCloud has the best scores overall for system usability.
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