ChartLogic vs. DrChrono: Which is Best? - Wheelhouse

ChartLogic vs. DrChrono: Which is Best?

ChartLogic vs. DrChrono Best Overall: ChartLogic

In our comparison of ChartLogic vs. DrChrono, ChartLogic is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

ChartLogic Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
9.0
Usability Score:
7.9
Company Size:All Sizes
Platforms:
DrChrono Quick Info
WH Score:
8.4
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.6
Company Size:Mid Market, Large Market
Platforms:

Pricing

ChartLogic Pricing
Price Range
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* Vendor does not share prices.

DrChrono Pricing
Price Range
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* Vendor does not share prices.

Features

ChartLogic Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Electronic Prescription
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
DrChrono Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Electronic Prescription
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List

Pros & Cons

ChartLogic Pros & Cons
Pros
  • Setup, processing, editing, and medications through electronics is easy.
Cons
  • E-Prescribing is terrible
  • It requires a lot of steps since this part of the program is not intuitive.
DrChrono Pros & Cons
Pros
  • I didn't find any specific aspect of this practice management software that stood out positively for me
  • I have experience with multiple practice management software options.
Cons
  • Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users
  • For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes
  • Appointments have also failed to save correctly, and note loading times have been unacceptably long
  • Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification
  • Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.

Reviews

ChartLogic Reviews
Top Favorable Review
P
Peggy
Reviewed on Jul 2, 2021

Nice support.

Setup, processing, editing, and medications through electronics is easy.

Sometimes there are a few connectivity issues.

Top Critical Review
T
Tanya
Reviewed on Jul 2, 2021

The program is user-friendly, intuitive, and packed with a lot of amazing features. I like that it lets me use smart fields, templates, and more. It also helps me save time when doing charting tasks as some of the template fields are already filled automatically.

E-Prescribing is terrible. It requires a lot of steps since this part of the program is not intuitive.

DrChrono Reviews
Top Favorable Review
J
Jody
Reviewed on Jul 2, 2021

Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago

I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.

The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.

The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.

Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.

Alternatives

ChartLogic Alternatives
DrChrono Alternatives
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ChartLogic vs. DrChrono: Detailed Comparison

ChartLogic vs. DrChrono Top Ratings & Reviews: DrChrono

In our rating and review comparison of ChartLogic vs. DrChrono, DrChrono has 39 user reviews and ChartLogic has 8. The average star rating for DrChrono is 3.25 while ChartLogic has an average rating of 3.12. DrChrono has more positive reviews than ChartLogic. Comparing ChartLogic vs. DrChrono reviews, DrChrono has stronger overall reviews.

ChartLogic vs. DrChrono Best Features & Functionality: ChartLogic

ChartLogic vs. DrChrono both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service. In our feature comparison of ChartLogic vs. DrChrono, ChartLogic offers more of the most popular features and tools than DrChrono.

ChartLogic vs. DrChrono Best Pricing: DrChrono

In our pricing comparison of ChartLogic vs. DrChrono, DrChrono's pricing starts at 0/month and is more affordable compared to DrChrono's starting cost of 0/month.

ChartLogic vs. DrChrono Best Usability: ChartLogic

Our comparison of ChartLogic vs. DrChrono shows that ChartLogic scores higher in usability for setup & support. DrChrono scores higher in ease of use, meets requirements, learning curve, quality of support, ease of admin, but ChartLogic has the best scores overall for system usability.

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