Avaya UCaaS vs. StarLeaf : Which is Best? - Wheelhouse

Avaya UCaaS vs. StarLeaf : Which is Best?

Avaya UCaaS vs. StarLeaf Best Overall: Avaya UCaaS

In our comparison of Avaya UCaaS vs. StarLeaf , Avaya UCaaS is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Avaya UCaaS Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:
StarLeaf Quick Info
WH Score:
7.5
Pricing Score:
7.2
Feature Score:
7.1
Usability Score:
7.3
Company Size:All Sizes
Platforms:

Pricing

Avaya UCaaS Pricing
Price Range
Contact Us

* Vendor does not share prices.

StarLeaf Pricing
Basic
Free
per host / per month
Pro
$10.99
per host / per month
Business
$14.99
per host / per month
Enterprise
$14.99
per host / per month

Features

Avaya UCaaS Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
StarLeaf Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Avaya UCaaS Pros & Cons
Pros
  • The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
Cons
  • A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
StarLeaf Pros & Cons
Pros
  • High-quality calls and video, integrates all members, aligned calendar and secure cloud-based system .
Cons
  • Buggy.

Reviews

Avaya UCaaS Reviews
Top Favorable Review
S
Susanna
Reviewed on Jul 2, 2021

The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.

The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.

The product does not work with any telecom provider, limiting its compatibility.

Top Critical Review
A
Anna
Reviewed on Jul 2, 2021

The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.

Easy-to-use interface complemented by readily available documentation.

A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.

StarLeaf Reviews
Top Favorable Review
E
Edward
Reviewed on Jul 2, 2021

With StarLeaf, you can collaborate and have safe, high-quality video conferences and calls with people all around the world. It has a helpful aligned calendar and integrates every team member. Although there are a few little bugs in the video cancelation, microphone, and sound features, StarLeaf is a dependable platform that addresses the issue of remote cooperation and communication.

High-quality calls and video, integrates all members, aligned calendar and secure cloud-based system

Mic at times is not well-versed due to poor connection, cannot search for anything in chats, video cancellation feature is difficult and unavailable for Linux versions

Top Critical Review
R
Rose
Reviewed on Jul 2, 2021

Group calling, chat, and screen sharing are all included in the user-friendly video conferencing and collaboration platform Starleaf for Meetings.There are a few little issues with the Outlook integration

Easy to use and group calling

Buggy

Add to Compare

Avaya UCaaS vs. StarLeaf : Detailed Comparison

Avaya UCaaS vs. StarLeaf Top Ratings & Reviews: Avaya UCaaS

In our rating and review comparison of Avaya UCaaS vs. StarLeaf , Avaya UCaaS has 23 user reviews and StarLeaf has 5. The average star rating for Avaya UCaaS is 4.26 while StarLeaf has an average rating of 4.2. Avaya UCaaS has more positive reviews than StarLeaf . Comparing Avaya UCaaS vs. StarLeaf reviews, Avaya UCaaS has stronger overall reviews.

Avaya UCaaS vs. StarLeaf Best Features & Functionality: Avaya UCaaS

Avaya UCaaS vs. StarLeaf both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service, Supported Technologies. In our feature comparison of Avaya UCaaS vs. StarLeaf , Avaya UCaaS offers more of the most popular features and tools than StarLeaf .

Avaya UCaaS vs. StarLeaf Best Pricing: StarLeaf

In our pricing comparison of Avaya UCaaS vs. StarLeaf , StarLeaf 's pricing starts at Free/month and is more affordable compared to StarLeaf 's starting cost of Free/month.

Avaya UCaaS vs. StarLeaf Best Usability: Avaya UCaaS

Our comparison of Avaya UCaaS vs. StarLeaf shows that Avaya UCaaS scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. StarLeaf scores higher in , but Avaya UCaaS has the best scores overall for system usability.

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