Apollo vs. DrChrono: Which is Best? - Wheelhouse

Apollo vs. DrChrono: Which is Best?

Apollo vs. DrChrono Best Overall: DrChrono

In our comparison of Apollo vs. DrChrono, DrChrono is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Apollo Quick Info
WH Score:
8.3
Pricing Score:
7.8
Feature Score:
7.8
Usability Score:
8.6
Company Size:Small Business, Mid Market
Platforms:
DrChrono Quick Info
WH Score:
8.4
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.6
Company Size:Mid Market, Large Market
Platforms:

Pricing

Apollo Pricing
Single
$90
per month
Team
$190
per month
Medium
$290
per month
Group
$590
per month
Large
$990
per month
DrChrono Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Apollo Features
  • Electronic Medical Records (EMR)
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Invoicing & Billing
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
DrChrono Features
  • Electronic Medical Records (EMR)
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Invoicing & Billing
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing

Pros & Cons

Apollo Pros & Cons
Pros
  • Easy to use and effective.
Cons
  • Billing is not satisfactory.
DrChrono Pros & Cons
Pros
  • I didn't find any specific aspect of this practice management software that stood out positively for me
  • I have experience with multiple practice management software options.
Cons
  • Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users
  • For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes
  • Appointments have also failed to save correctly, and note loading times have been unacceptably long
  • Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification
  • Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.

Reviews

Apollo Reviews
Top Favorable Review
A
April
Reviewed on Jul 2, 2021

Easy to use and effective.

There’s nothing I didn’t like.

Top Critical Review
E
Edward
Reviewed on Jul 2, 2021

Email reminders about appointment confirmation can be sent to he patients.

Billing is not satisfactory.

DrChrono Reviews
Top Favorable Review
J
Jody
Reviewed on Jul 2, 2021

Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago

I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.

The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.

The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.

Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.

Alternatives

Apollo Alternatives
DrChrono Alternatives
Add to Compare

Add suggested to comparison

Apollo vs. DrChrono: Detailed Comparison

Apollo vs. DrChrono Top Ratings & Reviews: Apollo

In our rating and review comparison of Apollo vs. DrChrono, Apollo has 4 user reviews and DrChrono has 39. The average star rating for Apollo is 4 while DrChrono has an average rating of 3.25. Apollo has more positive reviews than DrChrono. Comparing Apollo vs. DrChrono reviews, Apollo has stronger overall reviews.

Apollo vs. DrChrono Best Features & Functionality: Apollo

Apollo vs. DrChrono both offer a strong set of features and functionality including Medical Practice Management Features, Accounting Features, Reminders/Alerts, Drag-and-Drop Builders/Designers, Reporting & Analytics, After-Sales Service. In our feature comparison of Apollo vs. DrChrono, Apollo offers more of the most popular features and tools than DrChrono.

Apollo vs. DrChrono Best Pricing: DrChrono

In our pricing comparison of Apollo vs. DrChrono, DrChrono's pricing starts at N/A/month and is more affordable compared to DrChrono's starting cost of N/A/month.

Apollo vs. DrChrono Best Usability: Apollo

Our comparison of Apollo vs. DrChrono shows that Apollo scores higher in usability for ease of use, meets requirements. DrChrono scores higher in learning curve, setup & support, quality of support, ease of admin, but Apollo has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.