Top CRM Trends to Look Out for in 2015

top-crm-trends-to-look-out-for-in-2015

A CRM has a ROI of $5.60 for every dollar spent. Studies have shown that a CRM can boost employee productivity by 15% to 17%. Under the circumstances can you afford to overlook the major trends 2015 has in store for you? Dubbed as a ‘Coming of Age’ for many innovations like mobile CRM and xRM, 2015 will also see the first flight of the Internet of Things.

This whitepaper covers:

  • The rising importance of CRM and why you should treat it as more than a rolodex
  • The top 10 CRM trends to watch out for
  • The top CRM vendors who are embracing these trends

This asset will tell you about the relevance of the system you have in place. So download now to gauge what your preparations need to be!
 

Related Articles

What is UI,UX, and CX?

Read this article to understand the differences in UI, UX, and CX to learn how you can each for better customer experiences in your company.

What is a CX Software?

Learn more about the features and functionality of leading CX software and discover the customer experience benefits that CX tools can bring to your business.

What is a Customer Experience Strategy?

Learn how to craft a customer experience strategy to improve your customer interactions and processes with leading CX software.