With the economy seemingly settling into a years-long “cautious” mood, there appears to be a trend in workplace learning and development (L&D) focusing on “hard skills.” Amid an uncertain economy and a not-so-quiet AIcentered revolution, is a trend to examine the return on investment (ROI) of learning. Learning teams are gaining efficiencies with generative AI tools while being asked to deliver more value with the resources provided.
Individual learning programs will benefit from having a clear business case with defined metrics to survive the increased budget scrutiny. Each program should have an obvious “why” created from the many “what if” scenarios that surround each opportunity. This eBook examines the crucial elements of any meaningful ROI study on learning programs.
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