Social CRM: Perception vs. Reality


What is Social CRM? How is it different from CRM and how does it work? And more importantly: how would my company benefit from a Social CRM tool? Our guide dives into Social CRM principles, tools and technologies and gives you a few examples of Social CRM platforms that could bring big benefits to your business.

This guide covers:

  • Mains goals of Social CRM
  • Text and data mining
  • How you can really benefit from a Social CRM platform
  • And much more!

Download your guide now!

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