contact-center-software-for-smbs

Contact Center Software for SMBs

If you run a small- to medium-sized business (SMB), finding ways to compete with larger, more established companies can prove troublesome—fortunately, contact center software can help.

In fact, in the past four years, the percentage of people who’ve stopped doing business with a company over a single bad customer experience has risen from 59 percent to 86 percent.

So, is yours a company looking for a series of sturdy, competitive edges? If so, strongly consider using contact center software to experience both growth and differentiation within your industry.
 

Contact Center

What is a CRM Call Center?

What is a CRM Call Center?

Learn more about what a CRM call center is and discover the benefits of using CRM and contact center software together to achieve your customer experience goals.
Read Article