cio-playbook-enterprise-telephony

2016 CIO Playbook: BusinessTelephony

The field of telephony is constantly evolving: is your business ready for the latest wave of changes? 

There are two ways to look at these changes and their effect on your company. One is as a series of potential challenges to deal with. The other is as opportunities to improve your employees’ ability to communicate and collaborate.

Our newest telephony white paper deals with both sides of the coin, presenting you with the latest tools and innovations in the industry, so that you can embrace the ever-changing nature of business telephony. We discuss:

•  Better collaboration with Unified Communications as a Service (UCaaS)
•  Reduced costs with Voice over Wireless LAN (VoWLAN)
•  Seamless transfers with Fixed Mobile Convergence
•  Meaningful conversations with Social Media communications

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The Essential Components of CRM for Business Success

The Essential Components of CRM for Business Success

Learn more about the crucial components of CRM that help businesses earn more in revenue while managing relationships with their existing customer base. 
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