Choosing the Right Help Desk Software

Want to adopt a new Help Desk software solution? Unsure about what features are ideal for your business needs, or just unfamiliar with how a Help Desk should be properly utilized? Then read our new whitepaper, “Choosing the Right Help Desk Software”, a detailed primer on the concerns potential buyers face when selecting this important piece of enterprise software.

We walk you through important considerations, such as:

  •   What are internal and external Help Desks
  •   How to build a relevant Knowledge Base 
  •   The importance of efficient ticket management and workflows
  •   Must-have features
  •   Cloud considerations

Gain the necessary knowledge to make an informed choice!

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Does Google Have Something Like Microsoft Planner?

Does Google Have Something Like Microsoft Planner?

Read more about Google tools that can be used for basic project management tasks and see how those compare with the tools offered by leading project management software like MS Planner.
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