A CRM has a ROI of $5.60 for every dollar spent. Studies have shown that a CRM can boost employee productivity by 15% to 17%. Under the circumstances can you afford to overlook the major trends 2015 has in store for you? Dubbed as a ‘Coming of Age’ for many innovations like mobile CRM and xRM, 2015 will also see the first flight of the Internet of Things.
This whitepaper covers:
- The rising importance of CRM and why you should treat it as more than a rolodex
- The top 10 CRM trends to watch out for
- The top CRM vendors who are embracing these trends
This asset will tell you about the relevance of the system you have in place. So download now to gauge what your preparations need to be!
While the overarching importance of customer service has been a main business component for decades, technology and c...
The concept of “Big Data” is often mistook my smaller companies as a business building component reserved...