eClinicalWorks Reviews, Features & Pricing 2021 - Wheelhouse

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eClinicalWorks is a Revenue Cycle Management (RCM) application which largely taps into the unlimited potential of cloud-computing. Its publisher is a leading cloud-based EHR boasting over 115,000 providers and 800,000 medical professionals. eClinicalWorks Grid Cloud keeps patients and practice data secure and accessible from anywhere on the globe. The system is supported by a network of 9 data centers across the country, increasing both reliability, redundancy back-up and high-speed accessibility. The system provides an expanded RCM service, including communication to practice via RCM console, real-time patient insurance eligibility, claims processing - both primary and secondary - and claims follow-up.

Features

  • eClinicalWorks provides a complete integrated HER and PM solution that offers all of the functionality required by practices and groups of all sizes and specialty. It employs a single database that links patient demographics and medical records, to insurance, billing and claims data
  • The system offers a variety of pricing options to accommodate different user needs and provides an initial on-site training for practices with 1-9 providers.
  • The Healow unit provides a comprehensive patient engagement module that provides multiple tools aimed at increasing communications between health care providers and patients in a secure, easy and convenient way.
  • eClinicalWorks RCM is a cost effective console which provides the ability to filter claims and increase the practice’s visibility
  • Leveraging technology, efficient processes and powerful workflows, eclinicalWorks offers a low billing service of 2.9% of monthly collected revenue.
  • eClinicalWorks supports major population health initiatives such as ACOs, Chronic Care Management, and Patient-Centered Medical Homes  
  • According to American EHR, the system outranks and outperforms other leading cloud-based RCM such as Epic, Athena Health, Nextgen and Cerner
Above Average
rating
/ 5

We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the Medical Practice Management category is 4.16.

Excellent
features
/ 5

Our Features lists contain updated sets taken directly from the software providers. We update our list every three months.

Above Average
usability
/ 5
Ease of Use
Meets Requirements
Learning Curve
Setup & Support
Quality of Support
Ease of Admin

We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.

eClinicalWorks Features

Packages
Features
Service Terms Offered
Month-to-Month Option
Customizable Plans
Reduced Price for Multiple Users
Support Features
FAQs Section
Tutorials
Telephone Support
Email Support
24/7 Support
Online Chat
Forum
In-Person Training
Social Media
Supported Devices
Mobile
Tablet
Touchscreens
Desktop
iPad
Targeted Users
Primary care (MDs, DOs)
Specialists (DC, OD, PT, PhD, LCSW, etc)
Small/private practices
Mid-sized to large practices
Inpatient care organizations (hospitals, etc)
Multiple offices
Outpatient care providers
Substance Abuse Agencies
Medicaid Waiver Providers
Medical Billing Centers
Outsourced Billing Services
Specialties
Allergy
Behavioral Health
Cardiology
Dentistry
Dermatology
Endocrinology
ENT
Family Medicine
Gastroenterology
General Surgery
Geriatrics
Hospital
Internal Medicine
Nephrology
Oncology
Ophtalmology
Optometry
Pathology
Pediatrics
Physical Therapy
Podiatry
Pulmonology
Radiology
Urgent Care
Integrations
EMR/EHR
Medical practice management
Medical Billing
EHR Integration Packages
User Authentication
User authentification
Role-based access
Manage access permissions
Certifications
ONC-ATCB
CCHIT
Meaningful Use Certified
EHNAC Accredited
HIPAA Compliance
Yes
Billing Features
Payment Reminders
Billing Estimates
Automatic Payment Posting
Assignment of Benefits (AOB)
Applied to Deductible (ATD)
Ambulatory Payment Classification (APC)
Explanation of Benefits (EOB)
Electronic Remittance Advice (ERAs)
Online Bill Payment
Batch-process Patient Billing
Credit Card Processing
Customizable Fee Schedules
EDI Rules Manager
Medical Billing Codes
ICD-10
CPT Codes
NDC Drug Codes
Medical Diagnostic Codes
ASA Codes
Scheduling Features
Online Patient Scheduling
Physician Scheduling
Staff Scheduling
On-Call Scheduling
Facility Scheduling
Drag & Drop Scheduling
Appointment Management
No-Show Tracking
Recurring Appointments
Appointment Reminders
Multi-Resource Scheduling
Check-In & Checkout
Secure messaging
Document Management
Medical Record Management
EHR/EMR Integration
Patient Statements
Patient Invoices
Consultation Report Integration
Lab Reports
Patient Management
Patient Portal
e-Prescribing and Refills
Lab Orders & Results
Patient Medical History
Insurance Information Details
Coverage Verification
Patient Payment History
Drug Interaction and Allergies
Claims Management
Claim Scrubbing
Claim Processing
Batch Claim Processing
Claim Follow-up
Insurance Eligibility Verification
Denied Claims Management
Integrated Claims Correction
Collection Agency Reporting
Claim Status Tracking
Preferred Clearinghouse
Electronic Claim Submission
Paper Claim Submission
Reporting
Financial Reports
Payments Reporting
A/R Reports
Revenue Reports
First-Pass Resolution Rate Report
System Compliance
OIG
eClinicalWorks RCM
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eClinicalWorks Pricing

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eClinicalWorks Resources

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