Most CRMs are designed for huge companies. Sure, they might have a "small business"” plan on their pricing page, but that just means they took their normal product and removed features. That results in a clunky, complicated experience for you. However, Less Annoying CRM is designed with SMBs in mind.
There are no contracts or commitments, and you can try it out free for 30 days. If your ideal customer service experience involves filling out a contact form and waiting several days for a response, only to get an unhelpful form email that doesn't address your question, then you'll love most other CRM companies. If you prefer getting fast, free support via email, phone, and even screen sharing, then you'll like us better.