Square vs. iConnect: Which is Best? - Wheelhouse

Square vs. iConnect: Which is Best?

Square vs. iConnect Best Overall: iConnect

In our comparison of Square vs. iConnect, iConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Square Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
7.6
Usability Score:
7.6
Company Size:All Sizes
Platforms:
iConnect Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
8.7
Usability Score:
8.3
Company Size:Small Business, Mid Market
Platforms:

Pricing

Square Pricing

N/A

iConnect Pricing

N/A

Features

Square Features
  • Item Tracking & Traceability
  • Invoicing & Billing
  • Case Management
  • Loyalty Program Management
  • SMS
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Buy-Now-Pay-Later
  • Google Pay
  • Apple Pay
  • Payment Processing
  • Billing Model Management
  • Cash Registers
iConnect Features
  • Item Tracking & Traceability
  • Invoicing & Billing
  • Case Management
  • Loyalty Program Management
  • SMS
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Buy-Now-Pay-Later
  • Google Pay
  • Apple Pay
  • Payment Processing
  • Billing Model Management
  • Cash Registers

Pros & Cons

Square Pros & Cons
Pros
  • Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.
Cons
  • Some updates on their devices could help.
iConnect Pros & Cons
Pros
  • The reports provided are many, looking for items when calling a client is simple.
Cons
  • Write and video resources are extremely poor, it is incredibly expensive, and terrible client service.

Reviews

Square Reviews
Top Favorable Review
C
Carlos
Reviewed on Jul 2, 2021

We've worked with it for years and we’ll continue to use it at our functions. I really like Square.

Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.

The standard Square readers don’t function with the most recent Apple iPhones that don’t have the phone jack which can be challenging. It can be difficult to view the person that paid for a product or to match up transactions to products sold (for big events when many transactions occur within a short time frame).

Top Critical Review
E
Elaine
Reviewed on Jul 2, 2021

Simple to apply for simple to use quick verification irrespective of the size of the service is fantastic, plenty of options.

Some updates on their devices could help.

iConnect Reviews
Top Favorable Review
C
Colleen
Reviewed on Jul 2, 2021

This is an incredibly user-friendly system with numerous features e.g. storing for us the database of a client.

The reports provided are many, looking for items when calling a client is simple.

Touchy buttons, the wrong item severally gets included in the order of the guests, and there are continuous upgrades that don’t relate to our store’s type.

Top Critical Review
D
David
Reviewed on Jul 2, 2021

We want to move to another software, but since they have every past data of ours, moving is quite hard for us.

Multistore options are obtainable, the reports are great.

Write and video resources are extremely poor, it is incredibly expensive, and terrible client service.

Alternatives

Square Alternatives
iConnect Alternatives
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Square vs. iConnect: Detailed Comparison

Square vs. iConnect Top Ratings & Reviews: Square

In our rating and review comparison of Square vs. iConnect, Square has 46 user reviews and iConnect has 4. The average star rating for Square is 4.76 while iConnect has an average rating of 3.25. Square has more positive reviews than iConnect. Comparing Square vs. iConnect reviews, Square has stronger overall reviews.

Square vs. iConnect Best Features & Functionality: iConnect

Square vs. iConnect both offer a strong set of features and functionality including Inventory Management, Customer Management, Supported Channels, Payment Options, Cash Flow Management, Supported Devices/Hardware, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Square vs. iConnect, iConnect offers more of the most popular features and tools than Square.

Square vs. iConnect Best Pricing: iConnect

In our pricing comparison of Square vs. iConnect, iConnect's pricing starts at 0/month and is more affordable compared to iConnect's starting cost of 0/month.

Square vs. iConnect Best Usability: iConnect

Our comparison of Square vs. iConnect shows that iConnect scores higher in usability for meets requirements, ease of admin. Square scores higher in ease of use, learning curve, setup & support, quality of support, but iConnect has the best scores overall for system usability.

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