Smartsheet vs. Zoho Projects: Which is Best? - Wheelhouse

Smartsheet vs. Zoho Projects: Which is Best?

Smartsheet vs. Zoho Projects Best Overall: Smartsheet

In our comparison of Smartsheet vs. Zoho Projects, Smartsheet is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Smartsheet Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Zoho Projects Quick Info
WH Score:
8.0
Pricing Score:
7.3
Feature Score:
7.3
Usability Score:
7.6
Company Size:All Sizes
Platforms:

Pricing

Smartsheet Pricing
Free
Free
per user / per month
Pro
$7
per user / per month
Business
$25
per user / per month
Enterprise
Contact Us
Zoho Projects Pricing
Free
Free
per user / per month
Premium
$4
per user / per month
Enterprise
$9
per user / per month

Features

Smartsheet Features
  • Review/Approval Management
  • Request Management
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Custom Greetings
  • Custom Templates
  • Custom Branding
  • Custom Domains
  • Chatbots
  • Annotations
  • File Attachments
  • File Generation
  • Digital Forms
  • Budget Management
Zoho Projects Features
  • Review/Approval Management
  • Request Management
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Custom Greetings
  • Custom Templates
  • Custom Branding
  • Custom Domains
  • Chatbots
  • Annotations
  • File Attachments
  • File Generation
  • Digital Forms
  • Budget Management

Pros & Cons

Smartsheet Pros & Cons
Pros
  • Smartsheet is based in the cloud, which makes it very easy to access
  • It is also packed with a lot of features and offers a quick implementation process
  • My favourite though is its ability to simplify complicated tasks
  • These things make the program a worthy investment.
Cons
  • Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday
  • Autosave should also be improved
  • Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.
Zoho Projects Pros & Cons
Pros
  • Zoho is simple and straightforward, moving via the system is simple, and it is super helpful during planning.
Cons
  • The entire suite could be better, traceability doesn’t work for Test Cases, Task, Project, and User stories, and there’s no Project Manager collaboration, or Zoho Creator and Zoho Project collaboration with a Zoho Sprint.

Reviews

Smartsheet Reviews
Top Favorable Review
B
Barb
Reviewed on Jul 2, 2021

Smartsheet has helped us get through most of the business challenges that we came across. It’s a great program equipped with advanced features to make countless complicated tasks a whole lot easier. Responsive customer service is also a great plus!

Smartsheet is based in the cloud, which makes it very easy to access. It is also packed with a lot of features and offers a quick implementation process. My favourite though is its ability to simplify complicated tasks. These things make the program a worthy investment.

My biggest issue with the program is that it is so hard to make backups. The system lacks an automatic backup feature that would have made the entire process a lot easier. I wish they can add this feature someday.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

Our team works remotely and many of the times different workers from different places are working on the same document. SmartSheet makes delegation and tracking of tasks easier. Anyone from anywhere can go to check our resource allocation and budget. Changes can also be observed by the whole team. Its ability to track real-time workflow is awesome. Highly recommended!

I can now manage my resources, cost and time by using SmartSheet. It helps us a lot with difficult projects in tracking timeline through Gantt charts, establish critical paths, manage team resources, analyze budget and costs, sharing through OneDrive, Skype and even the app. Intuitive, flexible, user-friendly and uncomplicated app. Formatting is easy as it works like a spreadsheet. 30 days trial period allows us to test it before purchasing it.

Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday. Autosave should also be improved. Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.

Zoho Projects Reviews
Top Favorable Review
J
Jason
Reviewed on Jul 2, 2021

Zoho is simple and straightforward, moving via the system is simple, and it is super helpful during planning

None.

Top Critical Review
R
Ruth
Reviewed on Jul 2, 2021

Using it is very simple, the UI is intuitive, it is simple to add tasks and create projects.

The entire suite could be better, traceability doesn’t work for Test Cases, Task, Project, and User stories, and there’s no Project Manager collaboration, or Zoho Creator and Zoho Project collaboration with a Zoho Sprint.

Alternatives

Smartsheet Alternatives
Zoho Projects Alternatives
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Smartsheet vs. Zoho Projects: Detailed Comparison

Smartsheet vs. Zoho Projects Top Ratings & Reviews: Smartsheet

In our rating and review comparison of Smartsheet vs. Zoho Projects, Smartsheet has 102 user reviews and Zoho Projects has 61. The average star rating for Smartsheet is 4.56 while Zoho Projects has an average rating of 4.01. Smartsheet has more positive reviews than Zoho Projects. Comparing Smartsheet vs. Zoho Projects reviews, Smartsheet has stronger overall reviews.

Smartsheet vs. Zoho Projects Best Features & Functionality: Smartsheet

Smartsheet vs. Zoho Projects both offer a strong set of features and functionality including Project Management Features, Task Management, Customizable Items, Collaboration Tools, Document Management, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Signature Management, Layout Types, Chart Types, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Data Management, Data Migration, After-Sales Service, Limits. In our feature comparison of Smartsheet vs. Zoho Projects, Smartsheet offers more of the most popular features and tools than Zoho Projects.

Smartsheet vs. Zoho Projects Best Pricing: Zoho Projects

In our pricing comparison of Smartsheet vs. Zoho Projects, Zoho Projects's pricing starts at Free/month and is more affordable compared to Zoho Projects's starting cost of Free/month.

Smartsheet vs. Zoho Projects Best Usability: Smartsheet

Our comparison of Smartsheet vs. Zoho Projects shows that Smartsheet scores higher in usability for meets requirements, setup & support, quality of support. Zoho Projects scores higher in ease of use, learning curve, ease of admin, but Smartsheet has the best scores overall for system usability.

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