Smartsheet vs. Trello: Which is Best? - Wheelhouse

Smartsheet vs. Trello: Which is Best?

Smartsheet vs. Trello Best Overall: Smartsheet

In our comparison of Smartsheet vs. Trello, Smartsheet is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Smartsheet Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Trello Quick Info
WH Score:
8.7
Pricing Score:
8.1
Feature Score:
8.3
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Smartsheet Pricing
Free
Free
per user / per month
Pro
$7
per user / per month
Business
$25
per user / per month
Enterprise
Contact Us
Trello Pricing
Free
Free
per user / per year
Standard
$5
per user / per month
Premium
$10
per user / per month
Enterprise
$91.66
per user / per year

Features

Smartsheet Features
  • Review/Approval Management
  • Request Management
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Custom Greetings
  • Custom Templates
  • Custom Branding
  • Custom Domains
  • Annotations
  • File Attachments
  • File Generation
  • Digital Forms
  • Task Notifications
  • Report Builder
Trello Features
  • Review/Approval Management
  • Request Management
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Custom Greetings
  • Custom Templates
  • Custom Branding
  • Custom Domains
  • Annotations
  • File Attachments
  • File Generation
  • Digital Forms
  • Task Notifications
  • Report Builder

Pros & Cons

Smartsheet Pros & Cons
Pros
  • Smartsheet is based in the cloud, which makes it very easy to access
  • It is also packed with a lot of features and offers a quick implementation process
  • My favourite though is its ability to simplify complicated tasks
  • These things make the program a worthy investment.
Cons
  • Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday
  • Autosave should also be improved
  • Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.
Trello Pros & Cons
Pros
  • It is simple and easy
  • Nice interface without any mess
  • Great synchronization on a mobile phone.
Cons
  • Reporting and customization options should e improved.

Reviews

Smartsheet Reviews
Top Favorable Review
B
Barb
Reviewed on Jul 2, 2021

Smartsheet has helped us get through most of the business challenges that we came across. It’s a great program equipped with advanced features to make countless complicated tasks a whole lot easier. Responsive customer service is also a great plus!

Smartsheet is based in the cloud, which makes it very easy to access. It is also packed with a lot of features and offers a quick implementation process. My favourite though is its ability to simplify complicated tasks. These things make the program a worthy investment.

My biggest issue with the program is that it is so hard to make backups. The system lacks an automatic backup feature that would have made the entire process a lot easier. I wish they can add this feature someday.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

Our team works remotely and many of the times different workers from different places are working on the same document. SmartSheet makes delegation and tracking of tasks easier. Anyone from anywhere can go to check our resource allocation and budget. Changes can also be observed by the whole team. Its ability to track real-time workflow is awesome. Highly recommended!

I can now manage my resources, cost and time by using SmartSheet. It helps us a lot with difficult projects in tracking timeline through Gantt charts, establish critical paths, manage team resources, analyze budget and costs, sharing through OneDrive, Skype and even the app. Intuitive, flexible, user-friendly and uncomplicated app. Formatting is easy as it works like a spreadsheet. 30 days trial period allows us to test it before purchasing it.

Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday. Autosave should also be improved. Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.

Trello Reviews
Top Favorable Review
A
Andrea
Reviewed on Jul 2, 2021

It is simple and easy. Nice interface without any mess. Great synchronization on a mobile phone.

Reporting and customization options should e improved.

Top Critical Review
A
Andrea
Reviewed on Jul 2, 2021

It is simple and easy. Nice interface without any mess. Great synchronization on a mobile phone.

Reporting and customization options should e improved.

Alternatives

Smartsheet Alternatives
Trello Alternatives
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Smartsheet vs. Trello: Detailed Comparison

Smartsheet vs. Trello Top Ratings & Reviews: Smartsheet

In our rating and review comparison of Smartsheet vs. Trello, Smartsheet has 102 user reviews and Trello has 107. The average star rating for Smartsheet is 4.56 while Trello has an average rating of 4.55. Smartsheet has more positive reviews than Trello. Comparing Smartsheet vs. Trello reviews, Smartsheet has stronger overall reviews.

Smartsheet vs. Trello Best Features & Functionality: Smartsheet

Smartsheet vs. Trello both offer a strong set of features and functionality including Project Management Features, Task Management, Customizable Items, Collaboration Tools, Document Management, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Signature Management, Layout Types, Chart Types, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Data Management, Data Migration, After-Sales Service, Limits. In our feature comparison of Smartsheet vs. Trello, Smartsheet offers more of the most popular features and tools than Trello.

Smartsheet vs. Trello Best Pricing: Trello

In our pricing comparison of Smartsheet vs. Trello, Trello's pricing starts at Free/month and is more affordable compared to Trello's starting cost of Free/month.

Smartsheet vs. Trello Best Usability: Smartsheet

Our comparison of Smartsheet vs. Trello shows that Smartsheet scores higher in usability for setup & support, quality of support. Trello scores higher in ease of use, meets requirements, learning curve, ease of admin, but Smartsheet has the best scores overall for system usability.

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