Shelf vs. Square 9 Softworks: Which is Best? - Wheelhouse

Shelf vs. Square 9 Softworks: Which is Best?

Shelf vs. Square 9 Softworks Best Overall: Shelf

In our comparison of Shelf vs. Square 9 Softworks, Shelf is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Shelf Quick Info
WH Score:
8.2
Pricing Score:
8.0
Feature Score:
7.7
Usability Score:
7.7
Company Size:All Sizes
Platforms:
Square 9 Softworks Quick Info
WH Score:
8.0
Pricing Score:
7.6
Feature Score:
8.1
Usability Score:
7.4
Company Size:All Sizes
Platforms:

Pricing

Shelf Pricing

N/A

Square 9 Softworks Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Shelf Features
  • Knowledge Management
  • Content Lifecycle Management
  • File Sharing
  • Version Control
  • Data Discovery
  • PDF
  • DOCX
  • XLSX
  • PPTX
  • JPG
  • PNG
  • PSD
  • AI
  • MOV
  • AVI
Square 9 Softworks Features
  • Knowledge Management
  • Content Lifecycle Management
  • File Sharing
  • Version Control
  • Data Discovery
  • PDF
  • DOCX
  • XLSX
  • PPTX
  • JPG
  • PNG
  • PSD
  • AI
  • MOV
  • AVI

Pros & Cons

Shelf Pros & Cons
Pros
  • This is a very useful tool for non-technical people
  • It has the ability to quickly load and share content
  • Customer service is also very prompt.
Cons
  • The thing I really wish Shelf had is a batch tagging feature
  • Apparently they're working on it, which would be super helpful.
Square 9 Softworks Pros & Cons
Pros
  • An extremely useful app for navigation.
Cons
  • Navigating this software is hard, rather complex and hard to install report writing, formatting of reports is poor, and integration with telephony is unavailable.

Reviews

Shelf Reviews
Top Favorable Review
C
Curtis
Reviewed on Jul 2, 2021

Shelf makes it very easy for us to collaborate and share internal and external information quickly and effectively.

This is a very useful tool for non-technical people. It has the ability to quickly load and share content. Customer service is also very prompt.

Shelf resolved our issue which we were facing regarding word count, within minutes.

Top Critical Review
D
Dawn
Reviewed on Jul 2, 2021

I've been using Shelf for over three years now, and I have to say, their personalized assistance has blown me away. They helped me set up a virtual company library and have given me tons of tips and tricks for making the most of the software. I use it every day to keep track of all the latest studies, trends, and articles in my industry. It's like our own little company Google, and it makes collaborating with my team so much easier. No more searching through shared drives or trying to remember where we put that one file - we just file, tag, and go!

I've seen Shelf evolve a lot over the past three years, with constant upgrades and new features. It's so easy to use and makes sharing information with customers a breeze. I love having all our best practice materials in one place, and the platform is great for keeping us organized and on top of things. I'm really happy with Shelf and can't recommend it enough

The thing I really wish Shelf had is a batch tagging feature. Apparently they're working on it, which would be super helpful

Square 9 Softworks Reviews
Top Favorable Review
C
Cynthia
Reviewed on Jul 2, 2021

An extremely useful app for navigation.

Customer service should be made better.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Smart Search staff are great and lovable. However, the following could be improved: UI simplicity, formatting and reporting, API capabilities, mobile apps for time reporting, and telephony integration.

The functionality of the software is plenty, a small fraction of the capabilities of CRM are being used by the sales department, client support is exceptional, email and text integration is great, and the onboarding and recruiting functions are used every day by our recruiters.

Navigating this software is hard, rather complex and hard to install report writing, formatting of reports is poor, and integration with telephony is unavailable.

Alternatives

Shelf Alternatives
Square 9 Softworks Alternatives
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Shelf vs. Square 9 Softworks: Detailed Comparison

Shelf vs. Square 9 Softworks Top Ratings & Reviews: Shelf

In our rating and review comparison of Shelf vs. Square 9 Softworks, Shelf has 16 user reviews and Square 9 Softworks has 10. The average star rating for Shelf is 4.81 while Square 9 Softworks has an average rating of 4.2. Shelf has more positive reviews than Square 9 Softworks. Comparing Shelf vs. Square 9 Softworks reviews, Shelf has stronger overall reviews.

Shelf vs. Square 9 Softworks Best Features & Functionality: Square 9 Softworks

Shelf vs. Square 9 Softworks both offer a strong set of features and functionality including Content Management System (CMS) Features, File Management, Supported File Formats, Signature Management, Data Management, Supported Content Types, Search Tools, Collaboration Tools, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, Disaster Recovery, Integration Options, Third-Party Integrations, Microsoft 365, Adobe, Compliance Accreditations. In our feature comparison of Shelf vs. Square 9 Softworks, Square 9 Softworks offers more of the most popular features and tools than Shelf.

Shelf vs. Square 9 Softworks Best Pricing: Square 9 Softworks

In our pricing comparison of Shelf vs. Square 9 Softworks, Square 9 Softworks's pricing starts at 0/month and is more affordable compared to Square 9 Softworks's starting cost of 0/month.

Shelf vs. Square 9 Softworks Best Usability: Shelf

Our comparison of Shelf vs. Square 9 Softworks shows that Shelf scores higher in usability for ease of use, meets requirements, setup & support, ease of admin. Square 9 Softworks scores higher in learning curve, quality of support, but Shelf has the best scores overall for system usability.

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