In our comparison of ServiceNow vs. iboss, iboss is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.
Saves time, easy to use
and comprehensive features
Could be more customizable
The technical crew is really helpful, and the dashboard is simple to use and understand.
I would place iBoss' engineering goals and support on par with Microsoft Office 365 support in terms of quality. The entire system has unquestionably changed how we think about security and forward planning. The knowledge that is communicated so simply and with such clarity has truly enabled our team to concentrate solely on the requirements and preferences of our users rather than the details of the underlying programming. The one thing about iBoss that I don't like is how difficult it may be to put up the granular rules.
Easy to use, helpful technical support, and security control
Granular rules can be challenging to set up and video tutorials aren't enough
The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.
I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.
One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.
The technical crew is really helpful, and the dashboard is simple to use and understand.
I would place iBoss' engineering goals and support on par with Microsoft Office 365 support in terms of quality. The entire system has unquestionably changed how we think about security and forward planning. The knowledge that is communicated so simply and with such clarity has truly enabled our team to concentrate solely on the requirements and preferences of our users rather than the details of the underlying programming. The one thing about iBoss that I don't like is how difficult it may be to put up the granular rules.
Easy to use, helpful technical support, and security control
Granular rules can be challenging to set up and video tutorials aren't enough
The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.
Saves time, easy to use
and comprehensive features
Could be more customizable
The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.
I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.
One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.
The technical crew is really helpful, and the dashboard is simple to use and understand.
I would place iBoss' engineering goals and support on par with Microsoft Office 365 support in terms of quality. The entire system has unquestionably changed how we think about security and forward planning. The knowledge that is communicated so simply and with such clarity has truly enabled our team to concentrate solely on the requirements and preferences of our users rather than the details of the underlying programming. The one thing about iBoss that I don't like is how difficult it may be to put up the granular rules.
Easy to use, helpful technical support, and security control
Granular rules can be challenging to set up and video tutorials aren't enough
The technical crew is really helpful, and the dashboard is simple to use and understand.
I would place iBoss' engineering goals and support on par with Microsoft Office 365 support in terms of quality. The entire system has unquestionably changed how we think about security and forward planning. The knowledge that is communicated so simply and with such clarity has truly enabled our team to concentrate solely on the requirements and preferences of our users rather than the details of the underlying programming. The one thing about iBoss that I don't like is how difficult it may be to put up the granular rules.
Easy to use, helpful technical support, and security control
Granular rules can be challenging to set up and video tutorials aren't enough
Add suggested to comparison
In our rating and review comparison of ServiceNow vs. iboss, ServiceNow has 16 user reviews and iboss has 10. The average star rating for ServiceNow is 4.31 while iboss has an average rating of 4.1. ServiceNow has more positive reviews than iboss. Comparing ServiceNow vs. iboss reviews, ServiceNow has stronger overall reviews.
ServiceNow vs. iboss both offer a strong set of features and functionality including Cybersecurity Features, Cybersecurity Protection Types, Reporting & Analytics, Application Management, Identity and Access Management (IAM), Data Management, Systems/Administrative. In our feature comparison of ServiceNow vs. iboss, iboss offers more of the most popular features and tools than ServiceNow.
In our pricing comparison of ServiceNow vs. iboss, iboss's pricing starts at 0/month and is more affordable compared to iboss's starting cost of 0/month.
Our comparison of ServiceNow vs. iboss shows that iboss scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. ServiceNow scores higher in learning curve, but iboss has the best scores overall for system usability.
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