Sapaad vs. Vend: Which is Best? - Wheelhouse

Sapaad vs. Vend: Which is Best?

Sapaad vs. Vend Best Overall: Sapaad

In our comparison of Sapaad vs. Vend, Sapaad is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Sapaad Quick Info
WH Score:
8.6
Pricing Score:
7.7
Feature Score:
7.9
Usability Score:
8.4
Company Size:All Sizes
Platforms:
Vend Quick Info
WH Score:
8.1
Pricing Score:
7.7
Feature Score:
8.0
Usability Score:
7.3
Company Size:All Sizes
Platforms:

Pricing

Sapaad Pricing
Sapaad Cloud POS & Restaurant Management System
$49.99
per month
Vend Pricing
Lean
$119
per terminal / per month
Standard
$169
per terminal / per month
Advanced
$249
per terminal / per month
Enterprise
Contact Us

Features

Sapaad Features
  • Menu Management
  • Tip Management
  • Item Tracking & Traceability
  • Order/Delivery Management
  • Customer Profiling
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • APIs
  • SMS
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
Vend Features
  • Menu Management
  • Tip Management
  • Item Tracking & Traceability
  • Order/Delivery Management
  • Customer Profiling
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • APIs
  • SMS
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment

Pros & Cons

Sapaad Pros & Cons
Pros
  • Nothing major other than the inventory program.
Cons
  • No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time.
Vend Pros & Cons
Pros
  • Vend offers a lot of useful tools that help me in creating my inventory.
Cons
  • There is a lack of complexity though in using the software in terms of using the tabs
  • There is a tab/layaway function we used as a workaround but not meant for this purpose.

Reviews

Sapaad Reviews
Top Favorable Review
K
Kristie
Reviewed on Jul 2, 2021

A full-service restaurant cannot yet use the Sapaad restaurant management system. The inventory program is the only saving grace, but it is at best average. The program contains a lot of bugs, like the inability to enter tips for walk-in orders, Tables couldn't be combined, Failing to design the dining room's floor plan, the kitchen is unaware of who called in the order because KDS does not publish the names of servers on tickets, there is no keycode for rapid entry or entering discounts, therefore servers must either have full access or log off and have the manager log in. Servers must log in using their email address and password.

Nothing major other than the inventory program

Unable to enter tips on walk-in orders, Unable to merge tables, Unable to make a floor layout for the dining room and KDS does not display server names on tickets.

Top Critical Review
M
Matthew
Reviewed on Jul 2, 2021

The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.

Third party integrations and online ordering system

No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time

Vend Reviews
Top Favorable Review
I
Iva
Reviewed on Jul 2, 2021

Vend offers a lot of useful tools that help me in creating my inventory.

I am glad to have Vend in my life.

Top Critical Review
S
Shalonda
Reviewed on Jul 2, 2021

Vend helped us get the business going when our budget was very limited. Setup and operation were very easy and if there were more functions we would have used those too. But we had to switch to a more expensive software reluctantly. But Vend was very helpful in most aspects of the business.

Vend is a user-friendly and great help for us in our start-up phase in our brewery. We use Vend at a retail store and taproom bar for about six months.

There is a lack of complexity though in using the software in terms of using the tabs. There is a tab/layaway function we used as a workaround but not meant for this purpose.

Alternatives

Sapaad Alternatives
Vend Alternatives
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Sapaad vs. Vend: Detailed Comparison

Sapaad vs. Vend Top Ratings & Reviews: Vend

In our rating and review comparison of Sapaad vs. Vend, Vend has 32 user reviews and Sapaad has 7. The average star rating for Vend is 4.25 while Sapaad has an average rating of 4.14. Vend has more positive reviews than Sapaad. Comparing Sapaad vs. Vend reviews, Vend has stronger overall reviews.

Sapaad vs. Vend Best Features & Functionality: Vend

Sapaad vs. Vend both offer a strong set of features and functionality including Customer Relationship Management (CRM) Features, Payment Options, Reporting & Analytics, Integration Options, Third-Party Integrations, After-Sales Service. In our feature comparison of Sapaad vs. Vend, Vend offers more of the most popular features and tools than Sapaad.

Sapaad vs. Vend Best Pricing: Vend

In our pricing comparison of Sapaad vs. Vend, Vend's pricing starts at $119/month and is more affordable compared to Sapaad's starting cost of $49.99/month.

Sapaad vs. Vend Best Usability: Sapaad

Our comparison of Sapaad vs. Vend shows that Sapaad scores higher in usability for ease of use, meets requirements, setup & support. Vend scores higher in learning curve, quality of support, ease of admin, but Sapaad has the best scores overall for system usability.

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