In our comparison of LogMeIn Rescue by GoTo vs. Supremo, LogMeIn Rescue by GoTo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.
Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.
I can use this software to access my work PC from home and it's a great utility. It has a crisp and responsive display, connects fast, and is simple to use. Nevertheless, there can occasionally be a minor lag when opening files on the distant computer, and unpleasant connection failures can occur from time to time.
Crisp and responsive display, fast connection and simple to use
Occasional minor lag when opening files on the distant computer and unpleasant connection failures
I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems
I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.
When controlling someone's device, the movement can be a bit slow
Supremo addresses the challenge of supporting customers remotely, allowing you to connect to their computers from your own device. With Supremo, you can efficiently resolve issues without the need to be physically present at the customer's location. This saves time and resources, enabling you to provide timely support and assistance from wherever you are. Supremo has been instrumental in helping me overcome the hurdle of on-site visits, providing a convenient and effective means of remote support for my customers.
Supremo stands out for several reasons. Firstly, it offers an easy and fast solution for remote connections. Its simplicity and user-friendly interface make it a breeze to use. Additionally, Supremo is cost-effective, making it an affordable option for remote support and desktop operations.
One aspect that could be improved in Supremo is the lack of printer support. While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.
Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.
Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.
I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems
I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.
When controlling someone's device, the movement can be a bit slow
I can use this software to access my work PC from home and it's a great utility. It has a crisp and responsive display, connects fast, and is simple to use. Nevertheless, there can occasionally be a minor lag when opening files on the distant computer, and unpleasant connection failures can occur from time to time.
Crisp and responsive display, fast connection and simple to use
Occasional minor lag when opening files on the distant computer and unpleasant connection failures
Supremo addresses the challenge of supporting customers remotely, allowing you to connect to their computers from your own device. With Supremo, you can efficiently resolve issues without the need to be physically present at the customer's location. This saves time and resources, enabling you to provide timely support and assistance from wherever you are. Supremo has been instrumental in helping me overcome the hurdle of on-site visits, providing a convenient and effective means of remote support for my customers.
Supremo stands out for several reasons. Firstly, it offers an easy and fast solution for remote connections. Its simplicity and user-friendly interface make it a breeze to use. Additionally, Supremo is cost-effective, making it an affordable option for remote support and desktop operations.
One aspect that could be improved in Supremo is the lack of printer support. While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.
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In our rating and review comparison of LogMeIn Rescue by GoTo vs. Supremo, LogMeIn Rescue by GoTo has 79 user reviews and Supremo has 18. The average star rating for LogMeIn Rescue by GoTo is 4.53 while Supremo has an average rating of 4.05. LogMeIn Rescue by GoTo has more positive reviews than Supremo. Comparing LogMeIn Rescue by GoTo vs. Supremo reviews, LogMeIn Rescue by GoTo has stronger overall reviews.
LogMeIn Rescue by GoTo vs. Supremo both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Device Management, Collaboration Tools, Document Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Data Migration, Systems/Administrative, Sync/Refresh, Customizable Items, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Cybersecurity Features, Compliance Accreditations, Contact Management, Appointments/Scheduling, After-Sales Service. In our feature comparison of LogMeIn Rescue by GoTo vs. Supremo, LogMeIn Rescue by GoTo offers more of the most popular features and tools than Supremo.
In our pricing comparison of LogMeIn Rescue by GoTo vs. Supremo, Supremo's pricing starts at N/A/month and is more affordable compared to Supremo's starting cost of N/A/month.
Our comparison of LogMeIn Rescue by GoTo vs. Supremo shows that Supremo scores higher in usability for meets requirements, setup & support. LogMeIn Rescue by GoTo scores higher in ease of use, learning curve, quality of support, ease of admin, but Supremo has the best scores overall for system usability.
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