Remote Utilities vs. Supremo: Which is Best? - Wheelhouse

Remote Utilities vs. Supremo: Which is Best?

Remote Utilities vs. Supremo Best Overall: Remote Utilities

In our comparison of Remote Utilities vs. Supremo, Remote Utilities is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Remote Utilities Quick Info
WH Score:
8.9
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.2
Company Size:Small Business, Mid Market
Platforms:
Supremo Quick Info
WH Score:
8.8
Pricing Score:
8.1
Feature Score:
8.2
Usability Score:
8.1
Company Size:Small Business, Mid Market
Platforms:

Pricing

Remote Utilities Pricing
Price Range
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* Vendor does not share prices.

Supremo Pricing
Price Range
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* Vendor does not share prices.

Features

Remote Utilities Features
  • Screen Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Switch Users
  • Remote Printing
  • Screen Blanking
Supremo Features
  • Screen Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Switch Users
  • Remote Printing
  • Screen Blanking

Pros & Cons

Remote Utilities Pros & Cons
Pros
  • Comprehensive remote access and security features.
Cons
  • Internet connectivity dependency.
Supremo Pros & Cons
Pros
  • Crisp and responsive display, fast connection and simple to use.
Cons
  • One aspect that could be improved in Supremo is the lack of printer support
  • While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.

Reviews

Remote Utilities Reviews
Top Favorable Review
E
Eugene
Reviewed on Jul 2, 2021

Remote Utilities provides an excellent solution for remote access to machines. Its support for full remote access, including unattended access and file transfer, ensures smooth and efficient operations. The presence of multiple security options, including 2FA (Two-Factor Authentication), enhances data protection and user authentication. The availability of free licenses for accessing a few machines is a great benefit for smaller setups.

Comprehensive remote access and security features

Initial interface learning curve

Top Critical Review
N
Nathan
Reviewed on Jul 2, 2021

Remote Utilities excels as a comprehensive remote access tool, empowering users with extensive privileges and streamlined file transfer capabilities. While it requires stable internet connectivity on both ends, its value in delivering quick solutions and efficient remote support makes it a standout choice. I highly recommend this tool for anyone seeking a reliable and user-friendly solution for remote access and troubleshooting needs.

Ability to transfer files remotely. Can efficiently control remote computers.

Internet connectivity dependency

Supremo Reviews
Top Favorable Review
K
Kenneth
Reviewed on Jul 2, 2021

I can use this software to access my work PC from home and it's a great utility. It has a crisp and responsive display, connects fast, and is simple to use. Nevertheless, there can occasionally be a minor lag when opening files on the distant computer, and unpleasant connection failures can occur from time to time.

Crisp and responsive display, fast connection and simple to use

Occasional minor lag when opening files on the distant computer and unpleasant connection failures

Top Critical Review
D
Dalia
Reviewed on Jul 2, 2021

Supremo addresses the challenge of supporting customers remotely, allowing you to connect to their computers from your own device. With Supremo, you can efficiently resolve issues without the need to be physically present at the customer's location. This saves time and resources, enabling you to provide timely support and assistance from wherever you are. Supremo has been instrumental in helping me overcome the hurdle of on-site visits, providing a convenient and effective means of remote support for my customers.

Supremo stands out for several reasons. Firstly, it offers an easy and fast solution for remote connections. Its simplicity and user-friendly interface make it a breeze to use. Additionally, Supremo is cost-effective, making it an affordable option for remote support and desktop operations.

One aspect that could be improved in Supremo is the lack of printer support. While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.

Alternatives

Remote Utilities Alternatives
Supremo Alternatives
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Remote Utilities vs. Supremo: Detailed Comparison

Remote Utilities vs. Supremo Top Ratings & Reviews: Remote Utilities

In our rating and review comparison of Remote Utilities vs. Supremo, Remote Utilities has 11 user reviews and Supremo has 18. The average star rating for Remote Utilities is 4.09 while Supremo has an average rating of 4.05. Remote Utilities has more positive reviews than Supremo. Comparing Remote Utilities vs. Supremo reviews, Remote Utilities has stronger overall reviews.

Remote Utilities vs. Supremo Best Features & Functionality: Supremo

Remote Utilities vs. Supremo both offer a strong set of features and functionality including Remote Support Features, Helpdesk Features, Chat/IM Management, Device Management, Collaboration Tools, Document Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Report Management, Data Migration, Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Contact Management, Workflow Automation, After-Sales Service. In our feature comparison of Remote Utilities vs. Supremo, Supremo offers more of the most popular features and tools than Remote Utilities.

Remote Utilities vs. Supremo Best Pricing: Supremo

In our pricing comparison of Remote Utilities vs. Supremo, Supremo's pricing starts at N/A/month and is more affordable compared to Supremo's starting cost of N/A/month.

Remote Utilities vs. Supremo Best Usability: Remote Utilities

Our comparison of Remote Utilities vs. Supremo shows that Remote Utilities scores higher in usability for learning curve, ease of admin. Supremo scores higher in ease of use, meets requirements, setup & support, quality of support, but Remote Utilities has the best scores overall for system usability.

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