In our comparison of Remote Desktop Manager vs. Surfly, Remote Desktop Manager is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Flexible remote connection management in several remote access standards. It could use a native integration with AnyDesk.
Manages multiple connections types.
AnyDesk native implementation would be an ideal addition.
Surfly solves the challenge of cobrowsing by allowing contact center agents to view customer web pages. This capability significantly enhances customer service by providing agents with real-time visibility into customers' browsing experiences. With Surfly, agents can assist customers more effectively, troubleshoot any issues, and provide personalized support. This ultimately leads to improved customer satisfaction and better overall service quality.
Surfly's ease of integration and its robust feature set are the aspects that I find most appealing. It offers seamless integration with existing systems and provides a comprehensive range of features.
While Surfly is generally user-friendly, the API documentation could be improved in terms of navigation. At times, I find it challenging to locate the information I need, leading me to open support tickets. However, I must note that Surfly's support team is highly responsive and helpful in addressing any inquiries or issues.
There is no need of having to remember multiple user/password combinations for remote machines, with Devolutions!
Doubles as a password manager for all connections. Ability to restore connections.
User interface on macOS version lacks native feel (icons, dialogs, preferences).
Surfly solves the problem of face-to-face communication for our business without the need for additional software downloads. This solution greatly benefits both our business and our clients.
Surfly has been incredibly helpful in assisting my company with demos and walkthroughs of their technology. I haven't encountered another company that is as friendly and shares the same values as my own. Their product speaks for itself, and we are eager to start using it in the future. I have already recommended Surfly to friends in the industry due to the positive experience.
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Flexible remote connection management in several remote access standards. It could use a native integration with AnyDesk.
Manages multiple connections types.
AnyDesk native implementation would be an ideal addition.
There is no need of having to remember multiple user/password combinations for remote machines, with Devolutions!
Doubles as a password manager for all connections. Ability to restore connections.
User interface on macOS version lacks native feel (icons, dialogs, preferences).
Surfly solves the challenge of cobrowsing by allowing contact center agents to view customer web pages. This capability significantly enhances customer service by providing agents with real-time visibility into customers' browsing experiences. With Surfly, agents can assist customers more effectively, troubleshoot any issues, and provide personalized support. This ultimately leads to improved customer satisfaction and better overall service quality.
Surfly's ease of integration and its robust feature set are the aspects that I find most appealing. It offers seamless integration with existing systems and provides a comprehensive range of features.
While Surfly is generally user-friendly, the API documentation could be improved in terms of navigation. At times, I find it challenging to locate the information I need, leading me to open support tickets. However, I must note that Surfly's support team is highly responsive and helpful in addressing any inquiries or issues.
Surfly solves the problem of face-to-face communication for our business without the need for additional software downloads. This solution greatly benefits both our business and our clients.
Surfly has been incredibly helpful in assisting my company with demos and walkthroughs of their technology. I haven't encountered another company that is as friendly and shares the same values as my own. Their product speaks for itself, and we are eager to start using it in the future. I have already recommended Surfly to friends in the industry due to the positive experience.
None
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In our rating and review comparison of Remote Desktop Manager vs. Surfly, Remote Desktop Manager has 203 user reviews and Surfly has 82. The average star rating for Remote Desktop Manager is 4.92 while Surfly has an average rating of 4.65. Remote Desktop Manager has more positive reviews than Surfly. Comparing Remote Desktop Manager vs. Surfly reviews, Remote Desktop Manager has stronger overall reviews.
Remote Desktop Manager vs. Surfly both offer a strong set of features and functionality including Remote Support Features, File Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Report Management, Data Migration, Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Third-Party Integrations, Cybersecurity Features. In our feature comparison of Remote Desktop Manager vs. Surfly, Remote Desktop Manager offers more of the most popular features and tools than Surfly.
In our pricing comparison of Remote Desktop Manager vs. Surfly, Surfly's pricing starts at 0/month and is more affordable compared to Surfly's starting cost of 0/month.
Our comparison of Remote Desktop Manager vs. Surfly shows that Surfly scores higher in usability for ease of use, meets requirements, learning curve, quality of support. Remote Desktop Manager scores higher in setup & support, ease of admin, but Surfly has the best scores overall for system usability.
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