In our comparison of Proofpoint vs. ServiceNow, Proofpoint is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
Stopping spam and malicious emails, but requires continual training and user management. Wanted to use SPF, DKIM, and DMARC features but couldn't get help from support.
The system works well with regular training and use of quarantine and daily digest for suspect emails.
Lack of initial and ongoing training, difficult sales rep, and poor support after the person managing the system left.
The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.
Saves time, easy to use
and comprehensive features
Could be more customizable
It's a reliable product that delivers on its promises.
Great coverage against phishing, malware, impersonation, and business exploits
The documentation for Google Workspace is notably deficient. This led to complications during our go-live phase due to conflicting information. Additionally, it took 45 minutes to connect with a resource through P1 support.
The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.
I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.
One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.
Stopping spam and malicious emails, but requires continual training and user management. Wanted to use SPF, DKIM, and DMARC features but couldn't get help from support.
The system works well with regular training and use of quarantine and daily digest for suspect emails.
Lack of initial and ongoing training, difficult sales rep, and poor support after the person managing the system left.
It's a reliable product that delivers on its promises.
Great coverage against phishing, malware, impersonation, and business exploits
The documentation for Google Workspace is notably deficient. This led to complications during our go-live phase due to conflicting information. Additionally, it took 45 minutes to connect with a resource through P1 support.
The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.
Saves time, easy to use
and comprehensive features
Could be more customizable
The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.
I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.
One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.
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In our rating and review comparison of Proofpoint vs. ServiceNow, Proofpoint has 15 user reviews and ServiceNow has 16. The average star rating for Proofpoint is 4.66 while ServiceNow has an average rating of 4.31. Proofpoint has more positive reviews than ServiceNow. Comparing Proofpoint vs. ServiceNow reviews, Proofpoint has stronger overall reviews.
Proofpoint vs. ServiceNow both offer a strong set of features and functionality including Cybersecurity Features, Cybersecurity Protection Types, Reporting & Analytics, Cloud Management, Identity and Access Management (IAM), Device Management, Systems/Administrative, Configuration Management, Application Management, Supported Technologies, After-Sales Service. In our feature comparison of Proofpoint vs. ServiceNow, Proofpoint offers more of the most popular features and tools than ServiceNow.
In our pricing comparison of Proofpoint vs. ServiceNow, ServiceNow's pricing starts at 0/month and is more affordable compared to ServiceNow's starting cost of 0/month.
Our comparison of Proofpoint vs. ServiceNow shows that ServiceNow scores higher in usability for meets requirements, quality of support. Proofpoint scores higher in ease of use, learning curve, setup & support, ease of admin, but ServiceNow has the best scores overall for system usability.
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