Paypro vs. isolved: Which is Best? - Wheelhouse

Paypro vs. isolved: Which is Best?

Paypro vs. isolved Best Overall: isolved

In our comparison of Paypro vs. isolved, isolved is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Paypro Quick Info
WH Score:
8.1
Pricing Score:
7.6
Feature Score:
7.5
Usability Score:
7.7
Company Size:All Sizes
Platforms:
isolved Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
8.1
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

Paypro Pricing
Price Range
Contact Us

* Vendor does not share prices.

isolved Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Paypro Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Benefits Administration
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Background Screening
  • Candidate Scorecards
  • Offer Letter Management
  • Performance Management
  • Expense Allocation
  • Paystubs
isolved Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Benefits Administration
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Background Screening
  • Candidate Scorecards
  • Offer Letter Management
  • Performance Management
  • Expense Allocation
  • Paystubs

Pros & Cons

Paypro Pros & Cons
Pros
  • Paypro Workforce Management has been an invaluable solution for our small business, particularly due to its ability to accommodate our complex reporting requirements
  • With fewer than 50 employees across seven states, Paypro has impressed us with its flexibility in creating tailored processes and reports that cater to our unique needs
  • The presence of dedicated customer service representatives has also been a pleasant surprise, as it's not always common for companies to provide such personalized support for businesses of our size.
Cons
  • The only drawback I have experienced is occasionally having difficulty reaching someone over the phone
  • However, I must commend the staff for their prompt responses and quick assistance when contacted through other means of communication.
isolved Pros & Cons
Pros
  • None.
Cons
  • Poor client care service
  • Tax problems leading to penalties and late fees are many
  • Unending technical problems and hitches-while you’re in the middle of a project, the systems just logs you out.

Reviews

Paypro Reviews
Top Favorable Review
E
Elizabeth
Reviewed on Jul 2, 2021

Paypro Workforce Management has significantly reduced the time and effort required for important tasks like open enrollment and onboarding. By streamlining these processes, Paypro has not only saved us valuable time but also improved overall efficiency, allowing us to focus on other critical aspects of our business."

Paypro Workforce Management has been an invaluable solution for our small business, particularly due to its ability to accommodate our complex reporting requirements. With fewer than 50 employees across seven states, Paypro has impressed us with its flexibility in creating tailored processes and reports that cater to our unique needs. The presence of dedicated customer service representatives has also been a pleasant surprise, as it's not always common for companies to provide such personalized support for businesses of our size.

One area where I've encountered challenges is in requesting certain reporting changes or addressing errors that are not considered a priority by UKG, the parent company of Paypro. This has resulted in a lack of communication and delays in receiving regular updates, which can be frustrating.

Top Critical Review
J
Jake
Reviewed on Jul 2, 2021

Regenerate response

One of the standout features of Paypro Workforce Management is its efficiency in processing payroll. Compared to our previous company, I can now complete our payroll in less than half the time. The process is seamless and hassle-free. Moreover, whenever there is an issue, the Paypro team is always available to provide assistance and support.

The only drawback I have experienced is occasionally having difficulty reaching someone over the phone. However, I must commend the staff for their prompt responses and quick assistance when contacted through other means of communication.

isolved Reviews
Top Favorable Review
G
Gregory
Reviewed on Jul 2, 2021

Our payroll is handled by iSolved, however the interface is antiquated and unautomated. Even for simple modifications like PFML upgrades, we have to directly get in touch with their team. Although it fulfills its essential purpose, it is not as feature-rich and intuitive as other payroll solutions.

None

Outdated

Top Critical Review
A
Alexander
Reviewed on Jul 2, 2021

Initially, our experience with iSolved was ok until the past few years when things took a negative direction.

None

Poor client care service. Tax problems leading to penalties and late fees are many. Unending technical problems and hitches-while you’re in the middle of a project, the systems just logs you out.

Alternatives

Paypro Alternatives
isolved Alternatives
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Paypro vs. isolved: Detailed Comparison

Paypro vs. isolved Top Ratings & Reviews: Paypro

In our rating and review comparison of Paypro vs. isolved, Paypro has 11 user reviews and isolved has 79. The average star rating for Paypro is 4.72 while isolved has an average rating of 4. Paypro has more positive reviews than isolved. Comparing Paypro vs. isolved reviews, Paypro has stronger overall reviews.

Paypro vs. isolved Best Features & Functionality: isolved

Paypro vs. isolved both offer a strong set of features and functionality including Human Resources (HR) Features, Talent Management , Workforce Optimization, Expense Management, Learning Management System (LMS) Features, Course Management, Payroll Features, Attendance Management, Reporting & Analytics, Tax Management, Supported Tax Forms, Collaboration Tools, Payment Options, Accounting Features, Clock-In/Clock-Out Options, Customizable Items, Report Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Project Management Features, Systems/Administrative, Governance, Risk, & Compliance (GRC), Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Third-Party Integrations, Compliance Accreditations, Supported Technologies, After-Sales Service, Stakeholders Covered. In our feature comparison of Paypro vs. isolved, isolved offers more of the most popular features and tools than Paypro.

Paypro vs. isolved Best Pricing: isolved

In our pricing comparison of Paypro vs. isolved, isolved's pricing starts at N/A/month and is more affordable compared to isolved's starting cost of N/A/month.

Paypro vs. isolved Best Usability: isolved

Our comparison of Paypro vs. isolved shows that isolved scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. Paypro scores higher in quality of support, but isolved has the best scores overall for system usability.

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