Paychex Flex vs. UKG Pro: Which is Best? - Wheelhouse

Paychex Flex vs. UKG Pro: Which is Best?

Paychex Flex vs. UKG Pro Best Overall: UKG Pro

In our comparison of Paychex Flex vs. UKG Pro, UKG Pro is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Paychex Flex Quick Info
WH Score:
8.7
Pricing Score:
8.1
Feature Score:
8.4
Usability Score:
8.7
Company Size:All Sizes
Platforms:
UKG Pro Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.2
Usability Score:
8.1
Company Size:Mid Market, Large Market
Platforms:

Pricing

Paychex Flex Pricing
Paychex Go
$5
per employee / per month
Paychex Flex Select
Contact Us
Paychex Flex Enterprise
Contact Us
UKG Pro Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Paychex Flex Features
  • Paystubs
  • Pay Runs
  • 401K Administration
  • Unemployment Claims Management
  • Garnishments
  • Timesheets
  • Time Off Management
  • Shift Management
  • Tax Calculation & Filing
  • Flexible Spending Accounts (FSAs)
  • Health Savings Accounts (HSAs)
  • W-2
  • 1099
  • Employee Onboarding/Offboarding
  • Benefits Administration
UKG Pro Features
  • Paystubs
  • Pay Runs
  • 401K Administration
  • Unemployment Claims Management
  • Garnishments
  • Timesheets
  • Time Off Management
  • Shift Management
  • Tax Calculation & Filing
  • Flexible Spending Accounts (FSAs)
  • Health Savings Accounts (HSAs)
  • W-2
  • 1099
  • Employee Onboarding/Offboarding
  • Benefits Administration

Pros & Cons

Paychex Flex Pros & Cons
Pros
  • I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.
Cons
  • Errors in client service and tax filing.
UKG Pro Pros & Cons
Pros
  • Easy to track.
Cons
  • Inexperienced users find it hard to configure scheduled exports of data.

Reviews

Paychex Flex Reviews
Top Favorable Review
L
Lawrence
Reviewed on Jul 2, 2021

Although my experience with SurePayroll spans only two months, it seems like a suitable payroll solution for small businesses with only a few employees, once you work out the initial kinks.

I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.

Slow Setup and Inconsistent Support

Top Critical Review
M
Mark
Reviewed on Jul 2, 2021

For over 15 years, we had used Sure Payroll without any problems. Sadly, this is not the case since late last year. They’re now filing tax reports that are incorrect, changing tax statuses of staffs, failing to file in several cases. The response of the client service has become slow too.

Using the online software for payroll processing is simple.

Errors in client service and tax filing

UKG Pro Reviews
Top Favorable Review
J
Jeffry
Reviewed on Jul 2, 2021

Overall, because of this payroll app's user-friendliness and capacity to record both past and present deposits and hours, I would suggest it. There were, nevertheless, a few minor problems with Apple devices' compatibility.

Easy to track

Some features didn't work with Apple

Top Critical Review
B
Bobbie
Reviewed on Jul 2, 2021

The ability to quickly get the information I need thanks to its simple interface, it has extensive API capabilities, and it is great that they exist.

Inexperienced users find it hard to configure scheduled exports of data.

Alternatives

Paychex Flex Alternatives
UKG Pro Alternatives
Add to Compare

Add suggested to comparison

Paychex Flex vs. UKG Pro: Detailed Comparison

Paychex Flex vs. UKG Pro Top Ratings & Reviews: UKG Pro

In our rating and review comparison of Paychex Flex vs. UKG Pro, UKG Pro has 178 user reviews and Paychex Flex has 12. The average star rating for UKG Pro is 4.31 while Paychex Flex has an average rating of 3.66. UKG Pro has more positive reviews than Paychex Flex. Comparing Paychex Flex vs. UKG Pro reviews, UKG Pro has stronger overall reviews.

Paychex Flex vs. UKG Pro Best Features & Functionality: Paychex Flex

Paychex Flex vs. UKG Pro both offer a strong set of features and functionality including Payroll Features, Attendance Management, Tax Management, Supported Tax Forms, Human Resources (HR) Features, Talent Management , Workforce Optimization, Reporting & Analytics, Cash Flow Management, Payment Options, Clock-In/Clock-Out Options, Portal Types, Collaboration Tools, Appointments/Scheduling, Customizable Items, Identity and Access Management (IAM), Third-Party Integrations, File Management, Compliance Accreditations, Accounting Features, After-Sales Service, Learning Management System (LMS) Features, Course Management, Project Management Features, Drag-and-Drop Builders/Designers. In our feature comparison of Paychex Flex vs. UKG Pro, Paychex Flex offers more of the most popular features and tools than UKG Pro.

Paychex Flex vs. UKG Pro Best Pricing: UKG Pro

In our pricing comparison of Paychex Flex vs. UKG Pro, UKG Pro's pricing starts at N/A/month and is more affordable compared to UKG Pro's starting cost of N/A/month.

Paychex Flex vs. UKG Pro Best Usability: Paychex Flex

Our comparison of Paychex Flex vs. UKG Pro shows that Paychex Flex scores higher in usability for ease of use, meets requirements, quality of support. UKG Pro scores higher in learning curve, setup & support, ease of admin, but Paychex Flex has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.