Optum vs. iPatientCare: Which is Best? - Wheelhouse

Optum vs. iPatientCare: Which is Best?

Optum vs. iPatientCare Best Overall: Optum

In our comparison of Optum vs. iPatientCare, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:
iPatientCare Quick Info
WH Score:
8.0
Pricing Score:
7.7
Feature Score:
8.0
Usability Score:
8.2
Company Size:Mid Market, Large Market
Platforms:

Pricing

Optum Pricing
Price Range
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* Vendor does not share prices.

iPatientCare Pricing
Price Range
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* Vendor does not share prices.

Features

Optum Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes
iPatientCare Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes

Pros & Cons

Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.
iPatientCare Pros & Cons
Pros
  • It eases the payroll, offers our employees with a simple to use timecard and data portal that lets them view their pay stubs, hiring balances, and W-2s, hardly do you find mistakes in the system, has a very responsive and helpful client support team, W-2 forms are created automatically for us to mail out, ADP assists us to file taxes and employment reports thereby saving us plenty of time, RUN incorporates with ADP’s hiring services division enabling staff make alterations to their deferral percentages and investment choices directly via the Employee Access Hub
  • Finally, the HR411 aspect is helpful for fundamental HR questions more so when particular forms are required.
Cons
  • Since the product is heavily relied upon, it becomes a mechanical use of the software.

Reviews

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

iPatientCare Reviews
Top Favorable Review
C
Cecil
Reviewed on Jul 2, 2021

ADP RUN is helpful and cost-effective, it’s a time saver, it functions as anticipated almost every time without any downtime, the client service team is extremely great as is incorporation with other hiring services, it’s powerful and it provides many diverse and helpful aspects.

It eases the payroll, offers our employees with a simple to use timecard and data portal that lets them view their pay stubs, hiring balances, and W-2s, hardly do you find mistakes in the system, has a very responsive and helpful client support team, W-2 forms are created automatically for us to mail out, ADP assists us to file taxes and employment reports thereby saving us plenty of time, RUN incorporates with ADP’s hiring services division enabling staff make alterations to their deferral percentages and investment choices directly via the Employee Access Hub. Finally, the HR411 aspect is helpful for fundamental HR questions more so when particular forms are required.

The Employee Access Hub frequently bugs and hinders a few staff from accessing their accounts, ADP has a tendency of having random sales staff reach out from time to time to try upsells instead of a committed account administrator.

Top Critical Review
D
Dustin
Reviewed on Jul 2, 2021

It links numerous places of healthcare and offered the range of assistance for the organization.

Since the product is heavily relied upon, it becomes a mechanical use of the software.

Alternatives

Optum Alternatives
iPatientCare Alternatives
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Optum vs. iPatientCare: Detailed Comparison

Optum vs. iPatientCare Top Ratings & Reviews: iPatientCare

In our rating and review comparison of Optum vs. iPatientCare, iPatientCare has 2 user reviews and Optum has 2. The average star rating for iPatientCare is 5 while Optum has an average rating of 4. iPatientCare has more positive reviews than Optum. Comparing Optum vs. iPatientCare reviews, iPatientCare has stronger overall reviews.

Optum vs. iPatientCare Best Features & Functionality: Optum

Optum vs. iPatientCare both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of Optum vs. iPatientCare, Optum offers more of the most popular features and tools than iPatientCare.

Optum vs. iPatientCare Best Pricing: iPatientCare

In our pricing comparison of Optum vs. iPatientCare, iPatientCare's pricing starts at N/A/month and is more affordable compared to iPatientCare's starting cost of N/A/month.

Optum vs. iPatientCare Best Usability: Optum

Our comparison of Optum vs. iPatientCare shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. iPatientCare scores higher in quality of support, but Optum has the best scores overall for system usability.

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