NextGen vs. athenaOne: Which is Best? - Wheelhouse

NextGen vs. athenaOne: Which is Best?

NextGen vs. athenaOne Best Overall: NextGen

In our comparison of NextGen vs. athenaOne, NextGen is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

NextGen Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:
athenaOne Quick Info
WH Score:
8.6
Pricing Score:
8.1
Feature Score:
8.3
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

NextGen Pricing
Price Range
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athenaOne Pricing
Price Range
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Features

NextGen Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Problem List
  • Allergy List
  • SOAP Notes
  • Claim Scrubbing
  • Claim Filing
  • Denial Management
  • Eligibility Verification
  • Laboratory Database
  • Test Ordering
  • Invoicing & Billing
  • Estimates & Quotations
athenaOne Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Problem List
  • Allergy List
  • SOAP Notes
  • Claim Scrubbing
  • Claim Filing
  • Denial Management
  • Eligibility Verification
  • Laboratory Database
  • Test Ordering
  • Invoicing & Billing
  • Estimates & Quotations

Pros & Cons

NextGen Pros & Cons
Pros
  • The straightforward app that can be customized according to our needs
  • The support is also outstanding.
Cons
  • It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.
athenaOne Pros & Cons
Pros
  • A wonderful software that can be used by the patient and the doctors both
  • Billing is great
  • It helped me to keep track of everything I needed.
Cons
  • We are not at all satisfied with the service provided
  • We would be embarrassed to run a company like Athena
  • They are insanely overpriced
  • They don't even use medical terms and most of the terms are computer words and phrases
  • We are looking for an alternative to Athena.

Reviews

NextGen Reviews
Top Favorable Review
F
Frank
Reviewed on Jul 2, 2021

The straightforward app that can be customized according to our needs. The support is also outstanding.

It is a bit expensive for smaller businesses.

Top Critical Review
K
Kathleen
Reviewed on Jul 2, 2021

Horrible. Only ideal for medium and large practices

It functions as advertised by the sales staff.

It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.

athenaOne Reviews
Top Favorable Review
J
Jose
Reviewed on Jul 2, 2021

A wonderful software that can be used by the patient and the doctors both. Billing is great. It helped me to keep track of everything I needed.

I love this app!

Top Critical Review
M
Maricela
Reviewed on Jul 2, 2021

The training at Athena is the worst. They do not employ any doctor to help out during the training. The project managers conduct training in a quick manner, which is not much helpful. The descriptors are also mislabeled. The entire training was a bad experience.

Order sets or Doctor's orders could be created which includes perfect diagnosis, Xrays, labs, etc. which would not only save time but also keep a record for later use. Controlled medications could also be e-prescribed with the help of an iPhone.

We are not at all satisfied with the service provided. We would be embarrassed to run a company like Athena. They are insanely overpriced. They don't even use medical terms and most of the terms are computer words and phrases. We are looking for an alternative to Athena.

Alternatives

NextGen Alternatives
athenaOne Alternatives
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NextGen vs. athenaOne: Detailed Comparison

NextGen vs. athenaOne Top Ratings & Reviews: NextGen

In our rating and review comparison of NextGen vs. athenaOne, NextGen has 152 user reviews and athenaOne has 58. The average star rating for NextGen is 3.99 while athenaOne has an average rating of 3.81. NextGen has more positive reviews than athenaOne. Comparing NextGen vs. athenaOne reviews, NextGen has stronger overall reviews.

NextGen vs. athenaOne Best Features & Functionality: NextGen

NextGen vs. athenaOne both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, File Management, Appointments/Scheduling, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of NextGen vs. athenaOne, NextGen offers more of the most popular features and tools than athenaOne.

NextGen vs. athenaOne Best Pricing: athenaOne

In our pricing comparison of NextGen vs. athenaOne, athenaOne's pricing starts at N/A/month and is more affordable compared to athenaOne's starting cost of N/A/month.

NextGen vs. athenaOne Best Usability: NextGen

Our comparison of NextGen vs. athenaOne shows that NextGen scores higher in usability for ease of use, meets requirements, quality of support, ease of admin. athenaOne scores higher in learning curve, setup & support, but NextGen has the best scores overall for system usability.

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