Netchex vs. UKG Pro: Which is Best? - Wheelhouse

Netchex vs. UKG Pro: Which is Best?

Netchex vs. UKG Pro Best Overall: UKG Pro

In our comparison of Netchex vs. UKG Pro, UKG Pro is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Netchex Quick Info
WH Score:
8.5
Pricing Score:
7.8
Feature Score:
8.4
Usability Score:
7.8
Company Size:All Sizes
Platforms:
UKG Pro Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.2
Usability Score:
8.1
Company Size:Mid Market, Large Market
Platforms:

Pricing

Netchex Pricing
Price Range
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* Vendor does not share prices.

UKG Pro Pricing
Price Range
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* Vendor does not share prices.

Features

Netchex Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management
  • Background Screening
UKG Pro Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management
  • Background Screening

Pros & Cons

Netchex Pros & Cons
Pros
  • I like the ease of use of this product and how it conveniently centralizes all my HRIS needs
  • The payroll feature is very efficient, and the time card system is great
  • Additionally, I find the GL postings to be terrific as they cut down on my work time.
Cons
  • Unfortunately, the customer service leaves a lot to be desired
  • I've had a few issues that I needed help with, but the reps are slow to respond and sometimes they don't respond at all
  • It can be frustrating when you're trying to get something resolved quickly.
UKG Pro Pros & Cons
Pros
  • Easy to track.
Cons
  • Inexperienced users find it hard to configure scheduled exports of data.

Reviews

Netchex Reviews
Top Favorable Review
W
Wanda
Reviewed on Jul 2, 2021

Unfortunately, I'm still facing a tax issue that has been ongoing for over a year. Although the product has not resolved it, I find that it still provides value in other areas such as centralizing my HRIS needs, making payroll efficient, and simplifying my work through GL postings.

I like the ease of use of this product and how it conveniently centralizes all my HRIS needs. The payroll feature is very efficient, and the time card system is great. Additionally, I find the GL postings to be terrific as they cut down on my work time.

While the first-line customer service is great, I've had bad experiences when dealing with more complex issues, especially regarding tax problems.

Top Critical Review
V
Vincent
Reviewed on Jul 2, 2021

Honestly, there's not too much that I love about it, but one thing that I do appreciate is that I don't have to worry about doing the payroll taxes anymore. It's one less thing for me to handle and that's always a relief.

Unfortunately, the customer service leaves a lot to be desired. I've had a few issues that I needed help with, but the reps are slow to respond and sometimes they don't respond at all. It can be frustrating when you're trying to get something resolved quickly.

UKG Pro Reviews
Top Favorable Review
J
Jeffry
Reviewed on Jul 2, 2021

Overall, because of this payroll app's user-friendliness and capacity to record both past and present deposits and hours, I would suggest it. There were, nevertheless, a few minor problems with Apple devices' compatibility.

Easy to track

Some features didn't work with Apple

Top Critical Review
B
Bobbie
Reviewed on Jul 2, 2021

The ability to quickly get the information I need thanks to its simple interface, it has extensive API capabilities, and it is great that they exist.

Inexperienced users find it hard to configure scheduled exports of data.

Alternatives

Netchex Alternatives
UKG Pro Alternatives
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Netchex vs. UKG Pro: Detailed Comparison

Netchex vs. UKG Pro Top Ratings & Reviews: Netchex

In our rating and review comparison of Netchex vs. UKG Pro, Netchex has 10 user reviews and UKG Pro has 178. The average star rating for Netchex is 4.5 while UKG Pro has an average rating of 4.31. Netchex has more positive reviews than UKG Pro. Comparing Netchex vs. UKG Pro reviews, Netchex has stronger overall reviews.

Netchex vs. UKG Pro Best Features & Functionality: Netchex

Netchex vs. UKG Pro both offer a strong set of features and functionality including Human Resources (HR) Features, Talent Management , Workforce Optimization, Payroll Features, Attendance Management, Learning Management System (LMS) Features, Course Management, Tax Management, Supported Tax Forms, Reporting & Analytics, Collaboration Tools, Clock-In/Clock-Out Options, Customizable Items, Portal Types, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Data Migration, Systems/Administrative, Sync/Refresh, Third-Party Integrations, Compliance Accreditations, After-Sales Service, Payment Options, Supported Devices/Hardware. In our feature comparison of Netchex vs. UKG Pro, Netchex offers more of the most popular features and tools than UKG Pro.

Netchex vs. UKG Pro Best Pricing: UKG Pro

In our pricing comparison of Netchex vs. UKG Pro, UKG Pro's pricing starts at N/A/month and is more affordable compared to UKG Pro's starting cost of N/A/month.

Netchex vs. UKG Pro Best Usability: UKG Pro

Our comparison of Netchex vs. UKG Pro shows that UKG Pro scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. Netchex scores higher in learning curve, but UKG Pro has the best scores overall for system usability.

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