In our comparison of Netchex vs. isolved, isolved is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
Unfortunately, I'm still facing a tax issue that has been ongoing for over a year. Although the product has not resolved it, I find that it still provides value in other areas such as centralizing my HRIS needs, making payroll efficient, and simplifying my work through GL postings.
I like the ease of use of this product and how it conveniently centralizes all my HRIS needs. The payroll feature is very efficient, and the time card system is great. Additionally, I find the GL postings to be terrific as they cut down on my work time.
While the first-line customer service is great, I've had bad experiences when dealing with more complex issues, especially regarding tax problems.
Our payroll is handled by iSolved, however the interface is antiquated and unautomated. Even for simple modifications like PFML upgrades, we have to directly get in touch with their team. Although it fulfills its essential purpose, it is not as feature-rich and intuitive as other payroll solutions.
None
Outdated
Honestly, there's not too much that I love about it, but one thing that I do appreciate is that I don't have to worry about doing the payroll taxes anymore. It's one less thing for me to handle and that's always a relief.
Unfortunately, the customer service leaves a lot to be desired. I've had a few issues that I needed help with, but the reps are slow to respond and sometimes they don't respond at all. It can be frustrating when you're trying to get something resolved quickly.
Initially, our experience with iSolved was ok until the past few years when things took a negative direction.
None
Poor client care service. Tax problems leading to penalties and late fees are many. Unending technical problems and hitches-while you’re in the middle of a project, the systems just logs you out.
Unfortunately, I'm still facing a tax issue that has been ongoing for over a year. Although the product has not resolved it, I find that it still provides value in other areas such as centralizing my HRIS needs, making payroll efficient, and simplifying my work through GL postings.
I like the ease of use of this product and how it conveniently centralizes all my HRIS needs. The payroll feature is very efficient, and the time card system is great. Additionally, I find the GL postings to be terrific as they cut down on my work time.
While the first-line customer service is great, I've had bad experiences when dealing with more complex issues, especially regarding tax problems.
Honestly, there's not too much that I love about it, but one thing that I do appreciate is that I don't have to worry about doing the payroll taxes anymore. It's one less thing for me to handle and that's always a relief.
Unfortunately, the customer service leaves a lot to be desired. I've had a few issues that I needed help with, but the reps are slow to respond and sometimes they don't respond at all. It can be frustrating when you're trying to get something resolved quickly.
Our payroll is handled by iSolved, however the interface is antiquated and unautomated. Even for simple modifications like PFML upgrades, we have to directly get in touch with their team. Although it fulfills its essential purpose, it is not as feature-rich and intuitive as other payroll solutions.
None
Outdated
Initially, our experience with iSolved was ok until the past few years when things took a negative direction.
None
Poor client care service. Tax problems leading to penalties and late fees are many. Unending technical problems and hitches-while you’re in the middle of a project, the systems just logs you out.
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In our rating and review comparison of Netchex vs. isolved, Netchex has 10 user reviews and isolved has 79. The average star rating for Netchex is 4.5 while isolved has an average rating of 4. Netchex has more positive reviews than isolved. Comparing Netchex vs. isolved reviews, Netchex has stronger overall reviews.
Netchex vs. isolved both offer a strong set of features and functionality including Human Resources (HR) Features, Talent Management , Workforce Optimization, Attendance Management, Learning Management System (LMS) Features, Course Management, Payroll Features, Reporting & Analytics, Collaboration Tools, Tax Management, Supported Tax Forms, Payment Options, Clock-In/Clock-Out Options, Customizable Items, Portal Types, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Data Migration, Systems/Administrative, Sync/Refresh, Third-Party Integrations, Compliance Accreditations, After-Sales Service, Supported Devices/Hardware. In our feature comparison of Netchex vs. isolved, Netchex offers more of the most popular features and tools than isolved.
In our pricing comparison of Netchex vs. isolved, isolved's pricing starts at N/A/month and is more affordable compared to isolved's starting cost of N/A/month.
Our comparison of Netchex vs. isolved shows that isolved scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. Netchex scores higher in ease of admin, but isolved has the best scores overall for system usability.
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