LogMeIn Rescue vs. Supremo: Which is Best? - Wheelhouse

LogMeIn Rescue vs. Supremo: Which is Best?

LogMeIn Rescue vs. Supremo Best Overall: LogMeIn Rescue

In our comparison of LogMeIn Rescue vs. Supremo, LogMeIn Rescue is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

LogMeIn Rescue Quick Info
WH Score:
8.8
Pricing Score:
8.5
Feature Score:
8.1
Usability Score:
7.9
Company Size:All Sizes
Platforms:
Supremo Quick Info
WH Score:
8.3
Pricing Score:
7.6
Feature Score:
7.8
Usability Score:
8.4
Company Size:Small Business, Mid Market
Platforms:

Pricing

LogMeIn Rescue Pricing
LogMeIn Rescue - Remote Device Support
$108.25
per user / per month
Supremo Pricing
Price Range
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* Vendor does not share prices.

Features

LogMeIn Rescue Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens
Supremo Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens

Pros & Cons

LogMeIn Rescue Pros & Cons
Pros
  • Rescue software excels in providing remote access to computers, especially when administrative rights are required.
  • Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Cons
  • When controlling someone's device, the movement can be a bit slow.
Supremo Pros & Cons
Pros
  • Supremo is a tool that I highly appreciate because of the numerous benefits it offers.
  • I find it extremely convenient to download the tool from its website, and once installed, running the program opens an interface that provides me with my ID and password.
  • With this information, other users can easily connect to my computer remotely if I choose to allow it.
  • Similarly, when I need to connect to a friend or someone specific who requires access to their PC, they can simply provide me with their Supremo ID and password.
  • With a stable internet connection, I can effortlessly view their screen and even manipulate it.
  • This feature is particularly useful as it enables me to perform actions on another computer or my own.
  • What's more, the fact that Supremo is completely free is a major advantage.
  • It saves me a lot of money since there are many similar tools on the market that can be quite expensive.
  • Yet, Supremo offers the same capabilities and characteristics, which is why I prefer to use it.
Cons
  • One aspect that could be improved in Supremo is the lack of printer support.
  • While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.

Reviews

LogMeIn Rescue Reviews
Top Favorable Review
M
Mark
Reviewed on Jul 2, 2021

Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.

Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.

Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.

Top Critical Review
C
Carmen
Reviewed on Jul 2, 2021

I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems

I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.

When controlling someone's device, the movement can be a bit slow

Supremo Reviews
Top Favorable Review
P
Peggy
Reviewed on Jul 2, 2021

Supremo effectively solves the problem of establishing remote connections with other PCs and providing seamless control. Personally, I use Supremo to connect remotely to other computers and learn about programming from the comfort of my home. I also utilize it to collaborate with my colleagues, whether it's to explore computing-related topics or provide assistance. Supremo's easy-to-use and non-disruptive nature greatly benefits me, as it simplifies my tasks without causing any issues. Overall, Supremo is an invaluable tool that helps me overcome various computer-related challenges.

Supremo is a tool that I highly appreciate because of the numerous benefits it offers. I find it extremely convenient to download the tool from its website, and once installed, running the program opens an interface that provides me with my ID and password. With this information, other users can easily connect to my computer remotely if I choose to allow it. Similarly, when I need to connect to a friend or someone specific who requires access to their PC, they can simply provide me with their Supremo ID and password. With a stable internet connection, I can effortlessly view their screen and even manipulate it. This feature is particularly useful as it enables me to perform actions on another computer or my own. What's more, the fact that Supremo is completely free is a major advantage. It saves me a lot of money since there are many similar tools on the market that can be quite expensive. Yet, Supremo offers the same capabilities and characteristics, which is why I prefer to use it.

I genuinely have no complaints or negative experiences with Supremo. It consistently proves to be an excellent tool that fulfills its intended purpose of providing a reliable remote connection. As long as I have a stable internet connection, Supremo never causes me any inconveniences.

Top Critical Review
D
Dalia
Reviewed on Jul 2, 2021

Supremo addresses the challenge of supporting customers remotely, allowing you to connect to their computers from your own device. With Supremo, you can efficiently resolve issues without the need to be physically present at the customer's location. This saves time and resources, enabling you to provide timely support and assistance from wherever you are. Supremo has been instrumental in helping me overcome the hurdle of on-site visits, providing a convenient and effective means of remote support for my customers.

Supremo stands out for several reasons. Firstly, it offers an easy and fast solution for remote connections. Its simplicity and user-friendly interface make it a breeze to use. Additionally, Supremo is cost-effective, making it an affordable option for remote support and desktop operations.

One aspect that could be improved in Supremo is the lack of printer support. While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.

Alternatives

LogMeIn Rescue Alternatives
Supremo Alternatives
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LogMeIn Rescue vs. Supremo: Detailed Comparison

LogMeIn Rescue vs. Supremo Top Ratings & Reviews: LogMeIn Rescue

In our rating and review comparison of LogMeIn Rescue vs. Supremo, LogMeIn Rescue has 79 user reviews and Supremo has 8. The average star rating for LogMeIn Rescue is 4.53 while Supremo has an average rating of 4. LogMeIn Rescue has more positive reviews than Supremo. Comparing LogMeIn Rescue vs. Supremo reviews, LogMeIn Rescue has stronger overall reviews.

LogMeIn Rescue vs. Supremo Best Features & Functionality: LogMeIn Rescue

LogMeIn Rescue vs. Supremo both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Device Management, Collaboration Tools, Document Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Data Migration, Systems/Administrative, Sync/Refresh, Customizable Items, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Cybersecurity Features, Compliance Accreditations, Contact Management, Appointments/Scheduling, After-Sales Service. In our feature comparison of LogMeIn Rescue vs. Supremo, LogMeIn Rescue offers more of the most popular features and tools than Supremo.

LogMeIn Rescue vs. Supremo Best Pricing: Supremo

In our pricing comparison of LogMeIn Rescue vs. Supremo, Supremo's pricing starts at N/A/month and is more affordable compared to Supremo's starting cost of N/A/month.

LogMeIn Rescue vs. Supremo Best Usability: Supremo

Our comparison of LogMeIn Rescue vs. Supremo shows that Supremo scores higher in usability for ease of use, steup & support. LogMeIn Rescue scores higher in meets requirements, learning curve, quality of support, ease of admin, but Supremo has the best scores overall for system usability.

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