Lightspeed vs. Retail Pro: Which is Best? - Wheelhouse

Lightspeed vs. Retail Pro: Which is Best?

Lightspeed vs. Retail Pro Best Overall: Lightspeed

In our comparison of Lightspeed vs. Retail Pro, Lightspeed is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Lightspeed Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Retail Pro Quick Info
WH Score:
7.5
Pricing Score:
7.4
Feature Score:
7.1
Usability Score:
7.1
Company Size:Small Business, Mid Market
Platforms:

Pricing

Lightspeed Pricing
Lean
$119
per terminal / per month
Standard
$169
per terminal / per month
Advanced
$249
per terminal / per month
Enterprise
Contact Us
Retail Pro Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Lightspeed Features
  • Item Tracking & Traceability
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Billing Model Management
  • Workflow Management
  • Cash Registers
  • Receipt Printers
Retail Pro Features
  • Item Tracking & Traceability
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Billing Model Management
  • Workflow Management
  • Cash Registers
  • Receipt Printers

Pros & Cons

Lightspeed Pros & Cons
Pros
  • Operating it is simple, it is natural, inexpensive, and it produces amazing reports.
Cons
  • Horrible backend, terrible support, etc.
Retail Pro Pros & Cons
Pros
  • Retail Pro is a fast and efficient billing software
  • The billing process is simple, and I particularly appreciate the ease of accessing comprehensive billing details with just a click.
Cons
  • Implementing the system requires vendor-side support, and users may need a separate tool to import and create new items in the database
  • .

Reviews

Lightspeed Reviews
Top Favorable Review
M
Martin
Reviewed on Jul 2, 2021

Our credit card figures which aren’t part of what we were informed we’d pay when acquiring this system keep changing and the support team isn’t helpful in resolving this issue.

Operating it is simple, it is natural, inexpensive, and it produces amazing reports.

The overview per product doesn’t have an additional column bearing the amount collected for the sales tax making it time consuming downloading other reports to combine the figures.

Top Critical Review
J
John
Reviewed on Jul 2, 2021

Terrible client care service

Has a rather clean GUI

Horrible backend, terrible support, etc.

Retail Pro Reviews
Top Favorable Review
G
Garnett
Reviewed on Jul 2, 2021

Retail Pro helps me with stock inventory count, billing, and keeping track of all inventory records. Learning how to handle Retail Pro has made me appreciate its functionality even more."

Retail Pro is a fast and efficient billing software. The billing process is simple, and I particularly appreciate the ease of accessing comprehensive billing details with just a click.

I have been using Retail Pro for 5 years, and I have no complaints. It has been consistently amazing.

Top Critical Review
A
Anita
Reviewed on Jul 2, 2021

Retail Pro serves as a complete point of sale system, facilitating efficient employee privilege management based on authority levels. It generates detailed reports and enables speedy sales registration, making it suitable for both department stores and boutiques.

Staff can easily apply discounts within their authorized limits. When stores have sales, prices can be updated to different price levels and scheduled for activation on specific dates.

Implementing the system requires vendor-side support, and users may need a separate tool to import and create new items in the database.

Alternatives

Lightspeed Alternatives
Retail Pro Alternatives
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Lightspeed vs. Retail Pro: Detailed Comparison

Lightspeed vs. Retail Pro Top Ratings & Reviews: Lightspeed

In our rating and review comparison of Lightspeed vs. Retail Pro, Lightspeed has 430 user reviews and Retail Pro has 5. The average star rating for Lightspeed is 4.46 while Retail Pro has an average rating of 4. Lightspeed has more positive reviews than Retail Pro. Comparing Lightspeed vs. Retail Pro reviews, Lightspeed has stronger overall reviews.

Lightspeed vs. Retail Pro Best Features & Functionality: Lightspeed

Lightspeed vs. Retail Pro both offer a strong set of features and functionality including Inventory Management, Accounting Features, Customer Management, Supported Channels, Payment Options, Cash Flow Management, Supported Devices/Hardware, Customizable Items, Workflow Automation, Reporting & Analytics, Third-Party Integrations, After-Sales Service. In our feature comparison of Lightspeed vs. Retail Pro, Lightspeed offers more of the most popular features and tools than Retail Pro.

Lightspeed vs. Retail Pro Best Pricing: Retail Pro

In our pricing comparison of Lightspeed vs. Retail Pro, Retail Pro's pricing starts at N/A/month and is more affordable compared to Retail Pro's starting cost of N/A/month.

Lightspeed vs. Retail Pro Best Usability: Lightspeed

Our comparison of Lightspeed vs. Retail Pro shows that Lightspeed scores higher in usability for ease of use, learning curve, ease of admin. Retail Pro scores higher in meets requirements, setup & support, quality of support, but Lightspeed has the best scores overall for system usability.

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