Kareo Billing vs. Optum: Which is Best? - Wheelhouse

Kareo Billing vs. Optum: Which is Best?

Kareo Billing vs. Optum Best Overall: Optum

In our comparison of Kareo Billing vs. Optum, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Kareo Billing Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:

Pricing

Kareo Billing Pricing
Price Range
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* Vendor does not share prices.

Optum Pricing
Price Range
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* Vendor does not share prices.

Features

Kareo Billing Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Scrubbing
Optum Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Scrubbing

Pros & Cons

Kareo Billing Pros & Cons
Pros
  • Easy to access and use, price is also perfect.
Cons
  • It functions poorly, adjustments and post payments are doubled and at times they completely fail to apply.
Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Reviews

Kareo Billing Reviews
Top Favorable Review
A
Amanda
Reviewed on Jul 2, 2021

You feel blessed when you find something valuable that helps you a lot in your business. It not only lets you get paid for the work you do but also facilitates you keep going forward. The support is also of great help to all when someone gets stuck somewhere.

Easy to access and use, price is also perfect.

No cons so far.

Top Critical Review
R
Ruben
Reviewed on Jul 2, 2021

Terrible client service-not genuine, non-useful. I am displeased.

Using it is simple, most of the time it is user-friendly.

It functions poorly, adjustments and post payments are doubled and at times they completely fail to apply.

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Alternatives

Kareo Billing Alternatives
Optum Alternatives
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Kareo Billing vs. Optum: Detailed Comparison

Kareo Billing vs. Optum Top Ratings & Reviews: Kareo Billing

In our rating and review comparison of Kareo Billing vs. Optum, Kareo Billing has 80 user reviews and Optum has 2. The average star rating for Kareo Billing is 4.03 while Optum has an average rating of 4. Kareo Billing has more positive reviews than Optum. Comparing Kareo Billing vs. Optum reviews, Kareo Billing has stronger overall reviews.

Kareo Billing vs. Optum Best Features & Functionality: Optum

Kareo Billing vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of Kareo Billing vs. Optum, Optum offers more of the most popular features and tools than Kareo Billing.

Kareo Billing vs. Optum Best Pricing: Optum

In our pricing comparison of Kareo Billing vs. Optum, Optum's pricing starts at N/A/month and is more affordable compared to Optum's starting cost of N/A/month.

Kareo Billing vs. Optum Best Usability: Optum

Our comparison of Kareo Billing vs. Optum shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. Kareo Billing scores higher in learning curve, setup & support, quality of support, but Optum has the best scores overall for system usability.

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