IntakeQ vs. Optum: Which is Best? - Wheelhouse

IntakeQ vs. Optum: Which is Best?

IntakeQ vs. Optum Best Overall: Optum

In our comparison of IntakeQ vs. Optum, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

IntakeQ Quick Info
WH Score:
8.4
Pricing Score:
8.1
Feature Score:
8.1
Usability Score:
7.7
Company Size:All Sizes
Platforms:
Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:

Pricing

IntakeQ Pricing
Price Range
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* Vendor does not share prices.

Optum Pricing
Price Range
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* Vendor does not share prices.

Features

IntakeQ Features
  • Remote Patient Monitoring (RPM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • SOAP Notes
  • Refills Processing
  • Send to Pharmacy
  • Claim Scrubbing
  • Claim Filing
  • Test Ordering
  • Lab Case Tracking
  • Invoicing & Billing
  • Payment Processing
  • Custom Templates
Optum Features
  • Remote Patient Monitoring (RPM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • SOAP Notes
  • Refills Processing
  • Send to Pharmacy
  • Claim Scrubbing
  • Claim Filing
  • Test Ordering
  • Lab Case Tracking
  • Invoicing & Billing
  • Payment Processing
  • Custom Templates

Pros & Cons

IntakeQ Pros & Cons
Pros
  • I like IntakeQ because it is easy to use, secure receiving and sending information, HIPPA compliant, provide patient information like their insurance cards and ids
  • Excellent service.
Cons
  • None.
Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Reviews

IntakeQ Reviews
Top Favorable Review
A
Anthony
Reviewed on Jul 2, 2021

I am extremely satisfied with this app.

I like IntakeQ because it is easy to use, secure receiving and sending information, HIPPA compliant, provide patient information like their insurance cards and ids. Excellent service.

It would be good if they added the incoming tax feature too. Forms can be made easier once you have learned how to make them. I would be glad if I received alerts not only when the patient completes the form but when they start filing them too.

Top Critical Review
R
Robert
Reviewed on Jul 2, 2021

The form meets all HIPPA requirements and they can be customized.

IntakeQ offered a solution to the several complaints regarding intake forms and their updating for upcoming evaluation.

None.

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Alternatives

IntakeQ Alternatives
Optum Alternatives
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IntakeQ vs. Optum: Detailed Comparison

IntakeQ vs. Optum Top Ratings & Reviews: IntakeQ

In our rating and review comparison of IntakeQ vs. Optum, IntakeQ has 32 user reviews and Optum has 2. The average star rating for IntakeQ is 4.84 while Optum has an average rating of 4. IntakeQ has more positive reviews than Optum. Comparing IntakeQ vs. Optum reviews, IntakeQ has stronger overall reviews.

IntakeQ vs. Optum Best Features & Functionality: Optum

IntakeQ vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of IntakeQ vs. Optum, Optum offers more of the most popular features and tools than IntakeQ.

IntakeQ vs. Optum Best Pricing: Optum

In our pricing comparison of IntakeQ vs. Optum, Optum's pricing starts at N/A/month and is more affordable compared to Optum's starting cost of N/A/month.

IntakeQ vs. Optum Best Usability: Optum

Our comparison of IntakeQ vs. Optum shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. IntakeQ scores higher in learning curve, setup & support, quality of support, but Optum has the best scores overall for system usability.

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