In our comparison of FixMe.IT vs. RemotePC, RemotePC is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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FixMe.IT allows us to support our remote workers with a lean IT team. It simplifies the management of Windows servers and desktops. The option to preinstall the software and access Windows computers saves us considerable time. Additionally, FixMe.IT permits us to share licenses among multiple IT staff members, resulting in substantial cost savings for team members who infrequently require its usage.
FixMe.IT is the most cost-effective solution we have ever employed for remote support of Windows end-users and servers. It offers a user-friendly experience for end-users, along with essential tools required by IT professionals to provide support. With a quick download and launch of a single file, support agents can view the end-users' screens or share their own screens with them. This quick and easy access to end-users' computers significantly reduces the duration of support calls. Our primary objective is to swiftly get users back to work and minimize the time spent by IT in resolving issues. FixMe.IT enables us to achieve both efficiently.
The notable drawback of FixMe.IT is its lack of support for Linux, web browsers, and mobile platforms. It would be convenient if end-users could access the application through a web page instead of downloading an executable file and running it.
I've had a positive experience with RemotePC! What I like best about it is the easy client management and connectivity it offers. It simplifies the process of managing clients and establishing connections, which is incredibly convenient. It has been a reliable solution for dealing with various software issues, OS-related problems, and driver updates without the need to be physically present at the PC's location.
Simplified connectivity. Easy client management.
Occasionally fails to show the client, requiring a reboot
FixMe.IT resolves the issue of remotely accessing customer servers without relying on RDP (Remote Desktop Protocol). This capability saves me significant time when checking backups and performing other tasks.
FixMe.IT offers exceptional user-friendliness. As an independent IT technician, I rely on it almost daily for remote tech support and monitoring of my clients' servers. The client interface is so straightforward that even those with limited technical knowledge can easily navigate it. When I was searching for a remote support solution, most well-known options were priced at $60 per month or more for a single license. FixMe.IT, on the other hand, costs only $30 per month while delivering the same level of functionality.
My only wish is for FixMe.IT to have a Mac version, as I have been using a Mac mini as my primary PC for quite some time now.
I am thoroughly impressed with RemotePC! Its user-friendly interface makes navigating the share screen and logging on a breeze. It's so simple to determine which workstations are available, and the display is clear and easy to follow. Compared to other options I've tried, RemotePC stands out as superior in this regard. Having all my information readily available allows me to tackle projects with ease, resulting in reduced project time and increased accuracy. It has truly enhanced our team's efficiency, and we are accomplishing tasks quicker than ever before.
Easy and streamlined navigation. User-friendly interface.
None
FixMe.IT allows us to support our remote workers with a lean IT team. It simplifies the management of Windows servers and desktops. The option to preinstall the software and access Windows computers saves us considerable time. Additionally, FixMe.IT permits us to share licenses among multiple IT staff members, resulting in substantial cost savings for team members who infrequently require its usage.
FixMe.IT is the most cost-effective solution we have ever employed for remote support of Windows end-users and servers. It offers a user-friendly experience for end-users, along with essential tools required by IT professionals to provide support. With a quick download and launch of a single file, support agents can view the end-users' screens or share their own screens with them. This quick and easy access to end-users' computers significantly reduces the duration of support calls. Our primary objective is to swiftly get users back to work and minimize the time spent by IT in resolving issues. FixMe.IT enables us to achieve both efficiently.
The notable drawback of FixMe.IT is its lack of support for Linux, web browsers, and mobile platforms. It would be convenient if end-users could access the application through a web page instead of downloading an executable file and running it.
FixMe.IT resolves the issue of remotely accessing customer servers without relying on RDP (Remote Desktop Protocol). This capability saves me significant time when checking backups and performing other tasks.
FixMe.IT offers exceptional user-friendliness. As an independent IT technician, I rely on it almost daily for remote tech support and monitoring of my clients' servers. The client interface is so straightforward that even those with limited technical knowledge can easily navigate it. When I was searching for a remote support solution, most well-known options were priced at $60 per month or more for a single license. FixMe.IT, on the other hand, costs only $30 per month while delivering the same level of functionality.
My only wish is for FixMe.IT to have a Mac version, as I have been using a Mac mini as my primary PC for quite some time now.
I've had a positive experience with RemotePC! What I like best about it is the easy client management and connectivity it offers. It simplifies the process of managing clients and establishing connections, which is incredibly convenient. It has been a reliable solution for dealing with various software issues, OS-related problems, and driver updates without the need to be physically present at the PC's location.
Simplified connectivity. Easy client management.
Occasionally fails to show the client, requiring a reboot
I am thoroughly impressed with RemotePC! Its user-friendly interface makes navigating the share screen and logging on a breeze. It's so simple to determine which workstations are available, and the display is clear and easy to follow. Compared to other options I've tried, RemotePC stands out as superior in this regard. Having all my information readily available allows me to tackle projects with ease, resulting in reduced project time and increased accuracy. It has truly enhanced our team's efficiency, and we are accomplishing tasks quicker than ever before.
Easy and streamlined navigation. User-friendly interface.
None
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In our rating and review comparison of FixMe.IT vs. RemotePC, FixMe.IT has 60 user reviews and RemotePC has 299. The average star rating for FixMe.IT is 4.71 while RemotePC has an average rating of 3.94. FixMe.IT has more positive reviews than RemotePC. Comparing FixMe.IT vs. RemotePC reviews, FixMe.IT has stronger overall reviews.
FixMe.IT vs. RemotePC both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Collaboration Tools, File Management, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Third-Party Integrations, After-Sales Service. In our feature comparison of FixMe.IT vs. RemotePC, RemotePC offers more of the most popular features and tools than FixMe.IT.
In our pricing comparison of FixMe.IT vs. RemotePC, RemotePC's pricing starts at 0/month and is more affordable compared to RemotePC's starting cost of 0/month.
Our comparison of FixMe.IT vs. RemotePC shows that FixMe.IT scores higher in usability for ease of use, meets requirements, learning curve, quality of support. RemotePC scores higher in setup & support, ease of admin, but FixMe.IT has the best scores overall for system usability.
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