FixMe.IT vs. Iperius Remote: Which is Best? - Wheelhouse

FixMe.IT vs. Iperius Remote: Which is Best?

FixMe.IT vs. Iperius Remote Best Overall: Iperius Remote

In our comparison of FixMe.IT vs. Iperius Remote, Iperius Remote is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

FixMe.IT Quick Info
WH Score:
8.7
Pricing Score:
8.3
Feature Score:
8.0
Usability Score:
8.1
Company Size:Small Business, Mid Market
Platforms:
Iperius Remote Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.6
Company Size:Small Business, Mid Market
Platforms:

Pricing

FixMe.IT Pricing
FixMe.IT by Techinline
$300
per user / per year
Iperius Remote Pricing
Free
Free
per user / per month
Small
Contact Us
Medium
Contact Us
Professional
Contact Us

Features

FixMe.IT Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Transfer
  • Co-Browsing
  • Switch Users
  • Swap Screens
  • Screen Blanking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
Iperius Remote Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Transfer
  • Co-Browsing
  • Switch Users
  • Swap Screens
  • Screen Blanking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect

Pros & Cons

FixMe.IT Pros & Cons
Pros
  • FixMe.IT is the most cost-effective solution we have ever employed for remote support of Windows end-users and servers
  • It offers a user-friendly experience for end-users, along with essential tools required by IT professionals to provide support
  • With a quick download and launch of a single file, support agents can view the end-users' screens or share their own screens with them
  • This quick and easy access to end-users' computers significantly reduces the duration of support calls
  • Our primary objective is to swiftly get users back to work and minimize the time spent by IT in resolving issues
  • FixMe.IT enables us to achieve both efficiently.
Cons
  • My only wish is for FixMe.IT to have a Mac version, as I have been using a Mac mini as my primary PC for quite some time now.
Iperius Remote Pros & Cons
Pros
  • Ease of use for remote computer control
  • Remarkable efficiency
  • Seamless experience.
Cons
  • None.

Reviews

FixMe.IT Reviews
Top Favorable Review
A
Alice
Reviewed on Jul 2, 2021

FixMe.IT allows us to support our remote workers with a lean IT team. It simplifies the management of Windows servers and desktops. The option to preinstall the software and access Windows computers saves us considerable time. Additionally, FixMe.IT permits us to share licenses among multiple IT staff members, resulting in substantial cost savings for team members who infrequently require its usage.

FixMe.IT is the most cost-effective solution we have ever employed for remote support of Windows end-users and servers. It offers a user-friendly experience for end-users, along with essential tools required by IT professionals to provide support. With a quick download and launch of a single file, support agents can view the end-users' screens or share their own screens with them. This quick and easy access to end-users' computers significantly reduces the duration of support calls. Our primary objective is to swiftly get users back to work and minimize the time spent by IT in resolving issues. FixMe.IT enables us to achieve both efficiently.

The notable drawback of FixMe.IT is its lack of support for Linux, web browsers, and mobile platforms. It would be convenient if end-users could access the application through a web page instead of downloading an executable file and running it.

Top Critical Review
L
Lee
Reviewed on Jul 2, 2021

FixMe.IT resolves the issue of remotely accessing customer servers without relying on RDP (Remote Desktop Protocol). This capability saves me significant time when checking backups and performing other tasks.

FixMe.IT offers exceptional user-friendliness. As an independent IT technician, I rely on it almost daily for remote tech support and monitoring of my clients' servers. The client interface is so straightforward that even those with limited technical knowledge can easily navigate it. When I was searching for a remote support solution, most well-known options were priced at $60 per month or more for a single license. FixMe.IT, on the other hand, costs only $30 per month while delivering the same level of functionality.

My only wish is for FixMe.IT to have a Mac version, as I have been using a Mac mini as my primary PC for quite some time now.

Iperius Remote Reviews
Top Favorable Review
C
Calvin
Reviewed on Jul 2, 2021

Provides a seamless experience, allowing effortless management of remote computers. While there is a minor issue with starting file transfers, overall, Iperius Remote is a great product. It has greatly benefited me by enabling quick and efficient support for my customers. With its help, I can promptly assist customers, providing effective remote support.

Ease of use for remote computer control. Remarkable efficiency. Seamless experience

Laggy file transfer initiation

Top Critical Review
P
Page
Reviewed on Jul 2, 2021

Iperius Remote has left a positive impression on me with its intuitive and user-friendly screen. Using the software has been a seamless experience. Throughout the one year of usage, I have not encountered any negatives. As a data security company, Iperius Remote has proven to be an efficient solution for our remote assistance needs.

Intuitive and user-friendly screen. Efficient management of multiple remote computers simultaneously. Collaborative management of remote computers

None

Alternatives

FixMe.IT Alternatives
Iperius Remote Alternatives
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FixMe.IT vs. Iperius Remote: Detailed Comparison

FixMe.IT vs. Iperius Remote Top Ratings & Reviews: FixMe.IT

In our rating and review comparison of FixMe.IT vs. Iperius Remote, FixMe.IT has 60 user reviews and Iperius Remote has 54. The average star rating for FixMe.IT is 4.71 while Iperius Remote has an average rating of 4.5. FixMe.IT has more positive reviews than Iperius Remote. Comparing FixMe.IT vs. Iperius Remote reviews, FixMe.IT has stronger overall reviews.

FixMe.IT vs. Iperius Remote Best Features & Functionality: Iperius Remote

FixMe.IT vs. Iperius Remote both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Reporting & Analytics, Recording , Systems/Administrative, Customizable Items, Cybersecurity Features, Compliance Accreditations, Contact Management, Limits. In our feature comparison of FixMe.IT vs. Iperius Remote, Iperius Remote offers more of the most popular features and tools than FixMe.IT.

FixMe.IT vs. Iperius Remote Best Pricing: Iperius Remote

In our pricing comparison of FixMe.IT vs. Iperius Remote, Iperius Remote's pricing starts at Free/month and is more affordable compared to Iperius Remote's starting cost of Free/month.

FixMe.IT vs. Iperius Remote Best Usability: Iperius Remote

Our comparison of FixMe.IT vs. Iperius Remote shows that Iperius Remote scores higher in usability for ease of use, meets requirements, setup & support, ease of admin. FixMe.IT scores higher in learning curve, quality of support, but Iperius Remote has the best scores overall for system usability.

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