ESET vs. ServiceNow: Which is Best? - Wheelhouse

ESET vs. ServiceNow: Which is Best?

ESET vs. ServiceNow Best Overall: ServiceNow

In our comparison of ESET vs. ServiceNow, ServiceNow is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

ESET Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:
ServiceNow Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

ESET Pricing
Price Range
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* Vendor does not share prices.

ServiceNow Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

ESET Features
  • Network Security
  • Data Security
  • Cloud Security
  • Web Security
  • Email Security
  • Gateway Security
  • Server Security
  • Endpoint Detection and Response (EDR)
  • Encryption
  • Threat Hunting
  • Threat Intelligence
  • Incident Triage
  • Incident Response & Remediation
  • Antivirus
  • Anti-Malware
ServiceNow Features
  • Network Security
  • Data Security
  • Cloud Security
  • Web Security
  • Email Security
  • Gateway Security
  • Server Security
  • Endpoint Detection and Response (EDR)
  • Encryption
  • Threat Hunting
  • Threat Intelligence
  • Incident Triage
  • Incident Response & Remediation
  • Antivirus
  • Anti-Malware

Pros & Cons

ESET Pros & Cons
Pros
  • Protection from the downloads and the internet while using my computer, the payment option of ESET internet security is safe.
Cons
  • Paid licenses are quite expensive, apps for iOS devices are lacking, and at times valid web sites are blocked by web access security.
ServiceNow Pros & Cons
Pros
  • Saves time, easy to use and comprehensive features.
Cons
  • One downside is that it requires some time to understand and become proficient in using the tool
  • There is a learning curve involved in fully utilizing its features and functionalities.

Reviews

ESET Reviews
Top Favorable Review
B
Beverly
Reviewed on Jul 2, 2021

This system has been exceptional. Once the license ends, I intend to purchase another one.

Protection from the downloads and the internet while using my computer, the payment option of ESET internet security is safe.

None.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

The vendor with the ideal antivirus software out there is ESET. You get ideal security for your money despite the fact that it is costlier.

Updating the virus database is done every day, file system safety is in real time, and installing/managing/handling staffs tools via ERA is possible for system admins.

Paid licenses are quite expensive, apps for iOS devices are lacking, and at times valid web sites are blocked by web access security.

ServiceNow Reviews
Top Favorable Review
S
Sebastian
Reviewed on Jul 2, 2021

The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.

Saves time, easy to use

and comprehensive features

Could be more customizable

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.

I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.

One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.

Alternatives

ESET Alternatives
8.6
ServiceNow Alternatives
8.6
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ESET vs. ServiceNow: Detailed Comparison

ESET vs. ServiceNow Top Ratings & Reviews: ESET

In our rating and review comparison of ESET vs. ServiceNow, ESET has 21 user reviews and ServiceNow has 16. The average star rating for ESET is 4.66 while ServiceNow has an average rating of 4.31. ESET has more positive reviews than ServiceNow. Comparing ESET vs. ServiceNow reviews, ESET has stronger overall reviews.

ESET vs. ServiceNow Best Features & Functionality: ESET

ESET vs. ServiceNow both offer a strong set of features and functionality including Cybersecurity Features, Cybersecurity Protection Types, Reporting & Analytics, Systems/Administrative, Sync/Refresh, Device Management, Network Management, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of ESET vs. ServiceNow, ESET offers more of the most popular features and tools than ServiceNow.

ESET vs. ServiceNow Best Pricing: ServiceNow

In our pricing comparison of ESET vs. ServiceNow, ServiceNow's pricing starts at N/A/month and is more affordable compared to ServiceNow's starting cost of N/A/month.

ESET vs. ServiceNow Best Usability: ESET

Our comparison of ESET vs. ServiceNow shows that ESET scores higher in usability for meets requirements, setup & support, quality of support. ServiceNow scores higher in ease of use, learning curve, ease of admin, but ESET has the best scores overall for system usability.

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