eClinicalWorks vs. iSalus: Which is Best? - Wheelhouse

eClinicalWorks vs. iSalus: Which is Best?

eClinicalWorks vs. iSalus Best Overall: eClinicalWorks

In our comparison of eClinicalWorks vs. iSalus, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

eClinicalWorks Quick Info
WH Score:
9.1
Pricing Score:
8.3
Feature Score:
9.1
Usability Score:
8.5
Company Size:All Sizes
Platforms:
iSalus Quick Info
WH Score:
7.3
Pricing Score:
7.3
Feature Score:
7.4
Usability Score:
7.5
Company Size:All Sizes
Platforms:

Pricing

eClinicalWorks Pricing
EHR Only
$499
per user / per month
EHR with Practice Management
$599
per user / per month
iSalus Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

eClinicalWorks Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing
iSalus Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing

Pros & Cons

eClinicalWorks Pros & Cons
Pros
  • It is adaptable, dependable, using it is simple, it has additional features, and client support is good.
Cons
  • Terrible support-extremely slow response
  • Bugs are all over the software and very minimal processes (if any) were thought through.
iSalus Pros & Cons
Pros
  • Both the messenger and scheduler were great, and using it was simple.
Cons
  • It costs money to have features you’d want to have implemented, the report details are not consistent.

Reviews

eClinicalWorks Reviews
Top Favorable Review
A
Angela
Reviewed on Jul 2, 2021

It is adaptable, dependable, using it is simple, it has additional features, and client support is good

Very expensive.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.

It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.

Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.

iSalus Reviews
Top Favorable Review
S
Spencer
Reviewed on Jul 2, 2021

Both the messenger and scheduler were great, and using it was simple.

It costs money to have features you’d want to have implemented, the report details are not consistent.

Top Critical Review
S
Spencer
Reviewed on Jul 2, 2021

Both the messenger and scheduler were great, and using it was simple.

It costs money to have features you’d want to have implemented, the report details are not consistent.

Alternatives

eClinicalWorks Alternatives
iSalus Alternatives
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eClinicalWorks vs. iSalus: Detailed Comparison

eClinicalWorks vs. iSalus Top Ratings & Reviews: eClinicalWorks

In our rating and review comparison of eClinicalWorks vs. iSalus, eClinicalWorks has 68 user reviews and iSalus has 2. The average star rating for eClinicalWorks is 3.42 while iSalus has an average rating of 3. eClinicalWorks has more positive reviews than iSalus. Comparing eClinicalWorks vs. iSalus reviews, eClinicalWorks has stronger overall reviews.

eClinicalWorks vs. iSalus Best Features & Functionality: eClinicalWorks

eClinicalWorks vs. iSalus both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of eClinicalWorks vs. iSalus, eClinicalWorks offers more of the most popular features and tools than iSalus.

eClinicalWorks vs. iSalus Best Pricing: iSalus

In our pricing comparison of eClinicalWorks vs. iSalus, iSalus's pricing starts at N/A/month and is more affordable compared to iSalus's starting cost of N/A/month.

eClinicalWorks vs. iSalus Best Usability: eClinicalWorks

Our comparison of eClinicalWorks vs. iSalus shows that eClinicalWorks scores higher in usability for learning curve, setup & support, quality of support, ease of admin. iSalus scores higher in ease of use, meets requirements, but eClinicalWorks has the best scores overall for system usability.

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