DrChrono vs. Nextech: Which is Best? - Wheelhouse

DrChrono vs. Nextech: Which is Best?

DrChrono vs. Nextech Best Overall: Nextech

In our comparison of DrChrono vs. Nextech, Nextech is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

DrChrono Quick Info
WH Score:
8.4
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.6
Company Size:Mid Market, Large Market
Platforms:
Nextech Quick Info
WH Score:
8.9
Pricing Score:
8.4
Feature Score:
8.6
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

DrChrono Pricing
Price Range
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* Vendor does not share prices.

Nextech Pricing
Price Range
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* Vendor does not share prices.

Features

DrChrono Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
Nextech Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering

Pros & Cons

DrChrono Pros & Cons
Pros
  • I didn't find any specific aspect of this practice management software that stood out positively for me
  • I have experience with multiple practice management software options.
Cons
  • Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users
  • For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes
  • Appointments have also failed to save correctly, and note loading times have been unacceptably long
  • Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification
  • Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
Nextech Pros & Cons
Pros
  • Nextech gives me the ability to enter patient’s information quickly
  • Its scheduling system is also easy to use and navigate
  • I am very satisfied with this program!.
Cons
  • It lacks recall reminder process
  • Billing is also not much visible
  • There should be separate notification for it.

Reviews

DrChrono Reviews
Top Favorable Review
J
Jody
Reviewed on Jul 2, 2021

Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago

I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.

The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.

The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.

Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.

Nextech Reviews
Top Favorable Review
J
James
Reviewed on Jul 2, 2021

Although this program has some great qualities, it also has a few bad ones. I particularly didn’t like how expensive it is, and that’s because they separated the modules by function instead of combining them all in one package. It is an excellent program, but I don’t think it’s a worthy investment in the long run.

Nextech gives me the ability to enter patient’s information quickly. Its scheduling system is also easy to use and navigate. I am very satisfied with this program!

I wish they can make the flow of information more seamless. The program will also be better if it has more customization options.

Top Critical Review
M
Misty
Reviewed on Jul 2, 2021

Scheduling option is great with Nextech. You can enjoy fun icons. Reporting option is marvelous. Every single appointment can be accessed through it without any difficulty. Appointments and insurances of the patients can be checked through it.

It lacks recall reminder process. Billing is also not much visible. There should be separate notification for it.

Alternatives

DrChrono Alternatives
Nextech Alternatives
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DrChrono vs. Nextech: Detailed Comparison

DrChrono vs. Nextech Top Ratings & Reviews: Nextech

In our rating and review comparison of DrChrono vs. Nextech, Nextech has 28 user reviews and DrChrono has 39. The average star rating for Nextech is 4.35 while DrChrono has an average rating of 3.25. Nextech has more positive reviews than DrChrono. Comparing DrChrono vs. Nextech reviews, Nextech has stronger overall reviews.

DrChrono vs. Nextech Best Features & Functionality: Nextech

DrChrono vs. Nextech both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of DrChrono vs. Nextech, Nextech offers more of the most popular features and tools than DrChrono.

DrChrono vs. Nextech Best Pricing: Nextech

In our pricing comparison of DrChrono vs. Nextech, Nextech's pricing starts at 0/month and is more affordable compared to Nextech's starting cost of 0/month.

DrChrono vs. Nextech Best Usability: Nextech

Our comparison of DrChrono vs. Nextech shows that Nextech scores higher in usability for meets requirements, learning curve, quality of support. DrChrono scores higher in ease of use, setup & support, ease of admin, but Nextech has the best scores overall for system usability.

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