DrChrono vs. eMDs: Which is Best? - Wheelhouse

DrChrono vs. eMDs: Which is Best?

DrChrono vs. eMDs Best Overall: eMDs

In our comparison of DrChrono vs. eMDs, eMDs is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

DrChrono Quick Info
WH Score:
8.4
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.6
Company Size:Mid Market, Large Market
Platforms:
eMDs Quick Info
WH Score:
8.7
Pricing Score:
8.1
Feature Score:
8.6
Usability Score:
8.9
Company Size:Mid Market
Platforms:

Pricing

DrChrono Pricing
Price Range
Contact Us

* Vendor does not share prices.

eMDs Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

DrChrono Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
eMDs Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering

Pros & Cons

DrChrono Pros & Cons
Pros
  • I didn't find any specific aspect of this practice management software that stood out positively for me
  • I have experience with multiple practice management software options.
Cons
  • Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users
  • For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes
  • Appointments have also failed to save correctly, and note loading times have been unacceptably long
  • Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification
  • Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
eMDs Pros & Cons
Pros
  • Rescheduling appointments is easy and fast
  • The lab test results can be observed through it
  • Accessing all my records is also conveniently simple.
Cons
  • Client service is terrible
  • Dishonest sales staff and company
  • It disconnects you, freezes, and runs slowly very often.

Reviews

DrChrono Reviews
Top Favorable Review
J
Jody
Reviewed on Jul 2, 2021

Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago

I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.

The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.

The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.

Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.

eMDs Reviews
Top Favorable Review
W
Wendy
Reviewed on Jul 2, 2021

General comments: Access to the e-MDs chart is awesome.

Rescheduling appointments is easy and fast. The lab test results can be observed through it. Accessing all my records is also conveniently simple.

The updates are not frequent so it seems a bit outdated.

Top Critical Review
R
Randall
Reviewed on Jul 2, 2021

Extremely terrible encounter with this software.

When it is functioning well, the software is great.

Client service is terrible. Dishonest sales staff and company. It disconnects you, freezes, and runs slowly very often.

Alternatives

DrChrono Alternatives
eMDs Alternatives
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DrChrono vs. eMDs: Detailed Comparison

DrChrono vs. eMDs Top Ratings & Reviews: DrChrono

In our rating and review comparison of DrChrono vs. eMDs, DrChrono has 39 user reviews and eMDs has 6. The average star rating for DrChrono is 3.25 while eMDs has an average rating of 2.5. DrChrono has more positive reviews than eMDs. Comparing DrChrono vs. eMDs reviews, DrChrono has stronger overall reviews.

DrChrono vs. eMDs Best Features & Functionality: eMDs

DrChrono vs. eMDs both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, File Management, Appointments/Scheduling, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of DrChrono vs. eMDs, eMDs offers more of the most popular features and tools than DrChrono.

DrChrono vs. eMDs Best Pricing: eMDs

In our pricing comparison of DrChrono vs. eMDs, eMDs's pricing starts at N/A/month and is more affordable compared to eMDs's starting cost of N/A/month.

DrChrono vs. eMDs Best Usability: eMDs

Our comparison of DrChrono vs. eMDs shows that eMDs scores higher in usability for ease of use. DrChrono scores higher in meets requirements, learning curve, setup & support, quality of support, ease of admin, but eMDs has the best scores overall for system usability.

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