Dameware vs. Remote Utilities: Which is Best?

Dameware vs. Remote Utilities: Which is Best?

Dameware vs. Remote Utilities Best Overall: Remote Utilities

In our comparison of Dameware vs. Remote Utilities, Remote Utilities is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Dameware Quick Info
WH Score:
7.7
Pricing Score:
7.1
Feature Score:
7.3
Usability Score:
7.3
Company Size:All Sizes
Platforms:
Remote Utilities Quick Info
WH Score:
8.9
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.2
Company Size:Small Business, Mid Market
Platforms:

Pricing

Dameware Pricing
SolarWinds Dameware Remote Support
$350
per user / per year
Remote Utilities Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Dameware Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Transfer
  • Session Sharing
  • Co-Browsing
  • Swap Screens
  • Screen Blanking
  • Screen Locking
Remote Utilities Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Transfer
  • Session Sharing
  • Co-Browsing
  • Swap Screens
  • Screen Blanking
  • Screen Locking

Pros & Cons

Dameware Pros & Cons
Pros
  • Easy to maintain, versatile and various modules.
Cons
  • Multiscreen session should be improved and connection is terrible if the bandwidth is limited.
Remote Utilities Pros & Cons
Pros
  • Comprehensive remote access and security features.
Cons
  • Internet connectivity dependency.

Reviews

Dameware Reviews
Top Favorable Review
I
Irma
Reviewed on Jul 2, 2021

Dameware is a flexible, lightweight, and simple to maintain remote assistance and remote control solution. It is a more practical and effective method than the previous one since it centralizes various functions into a single set of tools. Dameware's features and advantages make the licensing price worthwhile despite the fact that it can be a bit expensive.

Easy to maintain, versatile and various modules

Licensing is expensive

Top Critical Review
I
Isaac
Reviewed on Jul 2, 2021

Even when the user isn't around, SolarWinds Dameware is an easy approach to establishing a connection to end-user computers or devices and investigating problems. After the session, files shared via this are simply reversed. Throughout sessions, it additionally gives technicians chat support snippets. In spite of the user's location, professionals can now remotely narrow down the problem. However, if the bandwidth is limited, the connection could be unreliable. Displaying every monitor on a different slide could further enhance multiscreen remote conferences.

Simple to use and chat suport

Multiscreen session should be improved and connection is terrible if the bandwidth is limited

Remote Utilities Reviews
Top Favorable Review
E
Eugene
Reviewed on Jul 2, 2021

Remote Utilities provides an excellent solution for remote access to machines. Its support for full remote access, including unattended access and file transfer, ensures smooth and efficient operations. The presence of multiple security options, including 2FA (Two-Factor Authentication), enhances data protection and user authentication. The availability of free licenses for accessing a few machines is a great benefit for smaller setups.

Comprehensive remote access and security features

Initial interface learning curve

Top Critical Review
N
Nathan
Reviewed on Jul 2, 2021

Remote Utilities excels as a comprehensive remote access tool, empowering users with extensive privileges and streamlined file transfer capabilities. While it requires stable internet connectivity on both ends, its value in delivering quick solutions and efficient remote support makes it a standout choice. I highly recommend this tool for anyone seeking a reliable and user-friendly solution for remote access and troubleshooting needs.

Ability to transfer files remotely. Can efficiently control remote computers.

Internet connectivity dependency

Alternatives

Dameware Alternatives
Remote Utilities Alternatives
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Dameware vs. Remote Utilities: Detailed Comparison

Dameware vs. Remote Utilities Top Ratings & Reviews: Remote Utilities

In our rating and review comparison of Dameware vs. Remote Utilities, Remote Utilities has 11 user reviews and Dameware has 9. The average star rating for Remote Utilities is 4.09 while Dameware has an average rating of 3.77. Remote Utilities has more positive reviews than Dameware. Comparing Dameware vs. Remote Utilities reviews, Remote Utilities has stronger overall reviews.

Dameware vs. Remote Utilities Best Features & Functionality: Remote Utilities

Dameware vs. Remote Utilities both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Device Management, Collaboration Tools, Document Management, Reporting & Analytics, Recording , Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Third-Party Integrations, Cybersecurity Features, Contact Management, Workflow Automation, After-Sales Service. In our feature comparison of Dameware vs. Remote Utilities, Remote Utilities offers more of the most popular features and tools than Dameware.

Dameware vs. Remote Utilities Best Pricing: Remote Utilities

In our pricing comparison of Dameware vs. Remote Utilities, Remote Utilities's pricing starts at N/A/month and is more affordable compared to Remote Utilities's starting cost of N/A/month.

Dameware vs. Remote Utilities Best Usability: Remote Utilities

Our comparison of Dameware vs. Remote Utilities shows that Remote Utilities scores higher in usability for meets requirements, learning curve. Dameware scores higher in ease of use, quality of support, ease of admin, but Remote Utilities has the best scores overall for system usability.

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