ClickUp vs. Smartsheet: Which is Best? - Wheelhouse

ClickUp vs. Smartsheet: Which is Best?

ClickUp vs. Smartsheet Best Overall: Smartsheet

In our comparison of ClickUp vs. Smartsheet, Smartsheet is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

ClickUp Quick Info
WH Score:
8.3
Pricing Score:
7.5
Feature Score:
7.7
Usability Score:
7.6
Company Size:All Sizes
Platforms:
Smartsheet Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

ClickUp Pricing
Free Forever
Free
per user / per month
Unlimited
$5
per user / per month
Business
$12
per user / per month
Business Plus
$19
per user / per month
Enterprise
Contact Us
Smartsheet Pricing
Free
Free
per user / per month
Pro
$7
per user / per month
Business
$25
per user / per month
Enterprise
Contact Us

Features

ClickUp Features
  • Workflow Management
  • Project Sharing
  • Business Process Management (BPM)
  • Project Prioritization
  • Team Management
  • Goal Management
  • Ideas Management
  • Productivity Management
  • Create Tasks
  • Assign Tasks
  • Share Tasks
  • Split Tasks
  • Merge Tasks
  • Task Lists
  • Task Dependencies
Smartsheet Features
  • Workflow Management
  • Project Sharing
  • Business Process Management (BPM)
  • Project Prioritization
  • Team Management
  • Goal Management
  • Ideas Management
  • Productivity Management
  • Create Tasks
  • Assign Tasks
  • Share Tasks
  • Split Tasks
  • Merge Tasks
  • Task Lists
  • Task Dependencies

Pros & Cons

ClickUp Pros & Cons
Pros
  • Well-designed interface, progress tracking, efficient project/task management.
Cons
  • None.
Smartsheet Pros & Cons
Pros
  • Smartsheet is based in the cloud, which makes it very easy to access
  • It is also packed with a lot of features and offers a quick implementation process
  • My favourite though is its ability to simplify complicated tasks
  • These things make the program a worthy investment.
Cons
  • Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday
  • Autosave should also be improved
  • Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.

Reviews

ClickUp Reviews
Top Favorable Review
J
John
Reviewed on Jul 2, 2021

ClickUp has been key to ensuring that I stay on top of the projects I'm involved with while allowing me to efficiently take on more responsibility. The software delivers consistently. No complaints.

Well-designed interface, progress tracking, efficient project/task management

None

Top Critical Review
D
Darla
Reviewed on Jul 2, 2021

For our team, ClickUp has been a lifesaver as it offers a consolidated platform for work management, progress tracking, and productive collaboration. Because of its flexibility, we may use it for a variety of functions, such as controlling hours, calculating productivity, comparing performance, and raising internal issues and tickets. Its flexibility is further increased by the option to establish additional boards and enter backdated data. All things taken into account, ClickUp has expedited our workflow, enhanced collaboration, and increased production.

Ability to raise tickets and internal concerns, managing hours and calculating productivity, comparing performance with counterparts, tracking hours worked and creating multiple boards

None

Smartsheet Reviews
Top Favorable Review
B
Barb
Reviewed on Jul 2, 2021

Smartsheet has helped us get through most of the business challenges that we came across. It’s a great program equipped with advanced features to make countless complicated tasks a whole lot easier. Responsive customer service is also a great plus!

Smartsheet is based in the cloud, which makes it very easy to access. It is also packed with a lot of features and offers a quick implementation process. My favourite though is its ability to simplify complicated tasks. These things make the program a worthy investment.

My biggest issue with the program is that it is so hard to make backups. The system lacks an automatic backup feature that would have made the entire process a lot easier. I wish they can add this feature someday.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

Our team works remotely and many of the times different workers from different places are working on the same document. SmartSheet makes delegation and tracking of tasks easier. Anyone from anywhere can go to check our resource allocation and budget. Changes can also be observed by the whole team. Its ability to track real-time workflow is awesome. Highly recommended!

I can now manage my resources, cost and time by using SmartSheet. It helps us a lot with difficult projects in tracking timeline through Gantt charts, establish critical paths, manage team resources, analyze budget and costs, sharing through OneDrive, Skype and even the app. Intuitive, flexible, user-friendly and uncomplicated app. Formatting is easy as it works like a spreadsheet. 30 days trial period allows us to test it before purchasing it.

Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday. Autosave should also be improved. Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.

Alternatives

ClickUp Alternatives
Smartsheet Alternatives
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ClickUp vs. Smartsheet: Detailed Comparison

ClickUp vs. Smartsheet Top Ratings & Reviews: ClickUp

In our rating and review comparison of ClickUp vs. Smartsheet, ClickUp has 15 user reviews and Smartsheet has 102. The average star rating for ClickUp is 4.66 while Smartsheet has an average rating of 4.56. ClickUp has more positive reviews than Smartsheet. Comparing ClickUp vs. Smartsheet reviews, ClickUp has stronger overall reviews.

ClickUp vs. Smartsheet Best Features & Functionality: Smartsheet

ClickUp vs. Smartsheet both offer a strong set of features and functionality including Project Management Features, Task Management, Systems/Administrative, Identity and Access Management (IAM), File Management, Drag-and-Drop Builders/Designers, Data Management, Data Migration, Reporting & Analytics, Workflow Automation, Customizable Items, Collaboration Tools, Reminders/Alerts, Signature Management, Layout Types, Chart Types, Disaster Recovery, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, After-Sales Service, Limits, Business Units/Areas Covered. In our feature comparison of ClickUp vs. Smartsheet, Smartsheet offers more of the most popular features and tools than ClickUp.

ClickUp vs. Smartsheet Best Pricing: Smartsheet

In our pricing comparison of ClickUp vs. Smartsheet, Smartsheet's pricing starts at Free/month and is more affordable compared to Smartsheet's starting cost of Free/month.

ClickUp vs. Smartsheet Best Usability: Smartsheet

Our comparison of ClickUp vs. Smartsheet shows that Smartsheet scores higher in usability for . ClickUp scores higher in ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin, but Smartsheet has the best scores overall for system usability.

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